How to Visit the Memphis Grizzlies Arena

The Memphis Grizzlies Arena, officially known as FedExForum, is more than just a sports venueits a cultural landmark in downtown Memphis, Tennessee. Home to the NBAs Memphis Grizzlies since 2004, this state-of-the-art facility hosts not only thrilling basketball games but also major concerts, family shows, and community events. For fans, tourists, and first-time visitors alike, knowing how to visit the Memphis Grizzlies Arena with confidence can transform a simple outing into a seamless, memorable experience. Whether youre planning to catch a playoff game, attend a concert by a global superstar, or simply explore one of the most architecturally striking venues in the Southeast, understanding the logistics, timing, and insider tips is essential.

Visiting FedExForum isnt just about buying a ticketit involves navigating parking, public transit, security protocols, local dining, and event-day etiquette. Many visitors overlook critical details that can cause delays or diminish their enjoyment. This comprehensive guide walks you through every phase of planning and executing a successful visit to FedExForum, ensuring you arrive prepared, informed, and ready to soak in the electric atmosphere of Memphis basketball culture.

Step-by-Step Guide

Step 1: Confirm the Event Date and Time

Before making any travel arrangements, verify the exact date and start time of your event. The Memphis Grizzlies regular NBA season runs from October through April, with playoff games extending into June. Concerts and other events may occur year-round. Visit the official Memphis Grizzlies website at memphisgrizzlies.com or the FedExForum event calendar to view the full schedule. Always double-check for last-minute changesstart times can shift due to television broadcasts or weather-related delays. Note whether the event is a home game, concert, or special exhibition, as entry procedures may vary slightly.

Step 2: Purchase Your Tickets

Tickets for Memphis Grizzlies games and other events at FedExForum are sold exclusively through authorized channels. The safest and most reliable source is the official team website or Ticketmaster, the arenas designated ticketing partner. Avoid third-party resellers unless they are verified and offer buyer protection. When purchasing, select your seating section carefullylower bowl seats near the court offer the most immersive experience, while upper-level seats provide excellent sightlines at a lower price point. If youre attending a concert, consider whether you prefer floor seating or reserved seats in the orchestra or mezzanine. Digital tickets are now standard; download the Memphis Grizzlies app or save your ticket to your smartphone wallet (Apple Wallet or Google Pay) for quick scanning at entry.

Step 3: Plan Your Transportation

FedExForum is centrally located in downtown Memphis, making it accessible by car, rideshare, public transit, or even foot if youre staying nearby. If driving, plan your route using GPS apps like Google Maps or Waze, which provide real-time traffic updates. Major access points include I-40, I-240, and US-51. Parking is available in multiple garages and surface lots surrounding the arena, including the FedExForum Parking Garage (directly attached), the Main Street Garage, and the Beale Street Parking Garage. Parking fees range from $10 to $25 depending on the event and location. Premium parking options, such as valet or reserved spots near the entrance, are available for an additional fee and can be reserved in advance through the Grizzlies website.

For those preferring rideshare services like Uber or Lyft, designated drop-off and pick-up zones are clearly marked on the east side of the building near the main entrance on Front Street. Avoid circling the arena during peak timesarrive early to ensure a smooth drop-off. Public transit is another viable option. The Memphis Area Transit Authority (MATA) operates several bus routes that stop near FedExForum, including Route 20 (Downtown Loop) and Route 22 (Beale Street Express). MATAs mobile app provides real-time bus tracking and schedules. On event nights, MATA often extends service hours and adds special shuttles from key locations like the Memphis Central Station.

Step 4: Arrive Early

Plan to arrive at least 60 to 90 minutes before tip-off or show start time. This allows ample time to navigate parking, pass through security, find your seat, and explore the arenas amenities. FedExForum opens its doors 90 minutes before scheduled events for games and 75 minutes before concerts. Arriving early gives you the opportunity to enjoy pre-event entertainment, visit the team store, grab a bite, and take photos in the iconic Grizzlies-themed photo ops. Gate lines can be long, especially for playoff games or high-profile concerts. Early arrival also ensures you dont miss the player introductions or opening performances.

Step 5: Navigate Security Screening

All guests entering FedExForum are subject to security screening. To expedite the process, follow these guidelines: avoid bringing large bagsonly clear bags no larger than 12 x 6 x 12 are permitted, and small clutch bags (no larger than 4.5 x 6.5) are allowed in addition. Prohibited items include weapons, glass containers, outside food and beverages (except for one sealed water bottle per person), large umbrellas, and professional camera equipment. Backpacks are not permitted unless medically necessary. All bags are subject to X-ray and manual inspection. Be prepared to show a valid photo ID if youre purchasing alcohol at the venue. Security checkpoints are located at all main entrances, with dedicated lanes for guests with disabilities and families.

Step 6: Locate Your Seat

Once inside, use the digital seating maps available on the Memphis Grizzlies app or printed arena maps posted throughout the concourse to find your section, row, and seat. FedExForum is divided into multiple levels: the lower bowl (100s), upper bowl (200s), luxury suites (300s), and club levels (300s). Seats are numbered from left to right when facing the court. If youre unsure, look for the large LED signage above each section or ask a guest services ambassadorthey wear bright yellow shirts and are stationed throughout the concourse. Dont hesitate to ask for help; staff are trained to assist with seating inquiries, accessibility needs, and event information.

Step 7: Explore the Concourse and Amenities

FedExForum offers a wide range of food, beverage, and retail options. The concourse features local Memphis favorites like Central BBQ, Guss World Famous Fried Chicken, and The Big Apple Pizza. Vegan and gluten-free options are clearly labeled. Premium concessions include craft beer taps, wine bars, and cocktail lounges. For families, there are kid-friendly menus and play zones near the Family Entrance on the north side. The Grizzlies Team Store, located near Section 112, offers exclusive merchandise, game-used memorabilia, and autographed items. Dont miss the interactive exhibits in the Grizzlies Hall of Fame, which showcases the teams history, including the 2011 Western Conference Finals run and iconic players like Marc Gasol and Zach Randolph.

Step 8: Enjoy the Game or Event

Once seated, immerse yourself in the experience. Memphis fans are known for their energyexpect loud chants, drum circles, and the iconic Grind City chant during key moments. The arenas sound system, lighting, and video boards are among the best in the NBA. If youre attending a concert, take in the stage design and production quality, which rival major international venues. Stay engaged with the live DJ, in-arena games, and giveaways. Many events feature halftime or intermission entertainment, including local dance troupes, youth choirs, or celebrity appearances.

Step 9: Departure and Post-Event Logistics

After the event concludes, allow extra time to exit. Crowds can be dense, especially after buzzer-beater wins or major concerts. Follow the directional signage to your parking garage or rideshare zone. If driving, be aware that traffic exiting I-40 or I-240 can be heavyconsider using alternative routes like Union Avenue or the Hernando de Soto Bridge if youre heading toward Mississippi. Rideshare drivers will queue in designated zones; use the app to request your ride and meet your driver at the assigned pickup point. If using public transit, check the MATA app for the next bus or shuttle. For those staying in downtown hotels, many offer complimentary shuttles to and from FedExForum on event nights.

Best Practices

Download the Official Memphis Grizzlies App

The Memphis Grizzlies app is an indispensable tool for any visitor. Available for iOS and Android, it provides real-time updates on game start times, parking availability, concession menus, in-arena promotions, and even augmented reality features that help you navigate the arena. The app also allows you to order food and beverages directly to your seat, eliminating long lines. Push notifications alert you to delays, weather advisories, or last-minute changes. Dont rely on third-party appsofficial updates are only guaranteed through the Grizzlies app.

Plan Your Meal Ahead of Time

Concession lines can stretch for 2030 minutes during halftime or intermission. To save time, review the food menu on the Grizzlies website before arriving. Consider bringing a small snack if you have dietary restrictions, as long as it complies with the one sealed water bottle policy. Many visitors opt to eat at nearby restaurants before the eventpopular choices include The Peabody Hotels Peabody Duck Restaurant, Central BBQ (a local institution), or the upscale Southern fare at The Capital Grille. Reservations are recommended for dinner before a game.

Wear Team Colors and Comfortable Shoes

Memphis fans are passionate about their team. Wearing Grizzlies blue, gray, or black is encouraged and enhances the game-day atmosphere. However, comfort is keyFedExForum is a large venue with extensive walking distances. Wear supportive footwear, especially if youre seated in the upper bowl. Avoid high heels or sandals; concourses can be crowded and uneven in places.

Use Contactless Payment Methods

Most vendors at FedExForum accept contactless payments via Apple Pay, Google Pay, and credit/debit cards. Cash is accepted but not preferredlines move faster with digital transactions. If you must use cash, exchange it at the Guest Services desk near the main entrance before heading to the concourse.

Respect the Environment and Other Guests

FedExForum is committed to sustainability. Recycling bins are located throughout the concourse, and single-use plastics are being phased out. Be mindful of noise levelswhile cheering is encouraged, shouting at players or officials is not tolerated. Avoid blocking views with large hats or signs. Children under two may sit on a parents lap without a ticket, but they must not obstruct the view of others. Always follow the instructions of arena staff and security personnel.

Prepare for Weather Conditions

Memphis experiences hot, humid summers and mild winters. On outdoor event days (such as tailgating or concert pre-parties), bring sunscreen, hats, and water. In winter, layers are recommendedwhile the arena is climate-controlled, parking garages and outdoor walkways can be chilly. Check the forecast before your visit and plan accordingly.

Tools and Resources

Official Websites and Apps

For accurate, up-to-date information, always refer to the following official resources:

• Memphis Grizzlies Official Website: memphisgrizzlies.com schedules, tickets, team news
• FedExForum Website: fedexforum.com venue maps, parking details, event calendar
• Memphis Grizzlies App downloadable on iOS and Android; includes digital tickets, seat upgrades, and mobile concessions
• Ticketmaster: ticketmaster.com official ticketing partner
• Memphis Area Transit Authority (MATA): mata.org bus routes, schedules, real-time tracking

Mapping and Navigation Tools

Use these digital tools to optimize your route:

• Google Maps provides real-time traffic, parking availability, and walking directions to FedExForum entrances
• Waze community-driven alerts for accidents, road closures, and police presence near the arena
• ParkMobile App allows you to pay for parking in city garages remotely and extend your time without returning to your car

Local Dining and Entertainment Guides

Enhance your visit with Memphiss vibrant culture:

• Visit Memphis visitmemphis.com official tourism site with curated itineraries, including Beale Street, the National Civil Rights Museum, and the Mississippi Riverfront
• Memphis Foodie local blog highlighting top restaurants, food trucks, and hidden gems
• Beale Street Entertainment District just a 10-minute walk from FedExForum, perfect for pre- or post-event live music

Accessibility Resources

FedExForum is fully ADA-compliant and offers a range of services for guests with disabilities:

• Wheelchair-accessible seating with companion seats
• Assistive listening devices available at Guest Services
• Sign language interpreters upon request (notify the arena 72 hours in advance)
• Service animal relief areas located near all main entrances
• Quiet rooms for guests with sensory sensitivities

For accessibility inquiries, contact the Guest Services desk on event day or email guestservices@memphisgrizzlies.com in advance.

Real Examples

Example 1: First-Time Fan Attending a Playoff Game

Emily, a college student from Nashville, purchased tickets to Game 3 of the Grizzlies Western Conference Semifinal series. She used the Grizzlies app to secure digital tickets and reserved parking in the Main Street Garage for $18. She arrived two hours early, took a self-guided tour of the Grizzlies Hall of Fame, and enjoyed a plate of Central BBQ while watching the pre-game warm-ups. She used the mobile concession app to order a craft beer and chicken sandwich, which was delivered to her seat in Section 114. After the game, she used Uber to return to her hotel, avoiding the post-game traffic on I-40. She later shared her experience on social media, tagging the Grizzlies and praising the seamless experience.

Example 2: Family Visiting for a Concert

The Rodriguez family from Jackson, Mississippi, attended a Beyonc concert at FedExForum. They booked a hotel downtown and used MATAs special event shuttle from their hotel to the arena. They brought one clear bag each and packed snacks for their two young children. They arrived 90 minutes early to explore the interactive exhibits and take photos with the Grizzlies mascot, Grizz. The children loved the in-arena light show and fireworks during the concert. After the show, they used the designated rideshare zone and were picked up within five minutes. They left with complimentary team merchandise from a post-event giveaway and plan to return for next seasons opening game.

Example 3: Business Traveler Attending a Corporate Event

James, a corporate executive from Chicago, attended a private networking event hosted by a Memphis-based tech firm in one of FedExForums luxury suites. He coordinated with the event planner to reserve parking in the VIP lot and arranged for a private entrance. He arrived an hour early to tour the suites catering menu and meet other attendees. The suite featured panoramic views of the court, dedicated servers, and premium beverages. James used the experience to build client relationships and later referenced the venues professionalism in his companys event planning guidelines.

Example 4: International Tourist Exploring Memphis Culture

A group of tourists from Germany visited Memphis as part of a Southern U.S. cultural tour. They attended a Grizzlies game after visiting the National Civil Rights Museum and Sun Studio. They used Google Maps to navigate from their downtown hotel and purchased tickets online in advance. They were impressed by the fan energy and the blend of basketball and blues culture in the arena. They tried hot tamales from a local vendor, took photos with the Grizzlies logo on the court, and bought a limited-edition jersey as a souvenir. They later wrote a blog post titled Why Memphis Arena is More Than Just a Basketball Venue, which went viral among European travel communities.

FAQs

Can I bring my own food and drinks into FedExForum?

Outside food and beverages are not permitted, except for one sealed, non-alcoholic water bottle per guest. All other items must be purchased inside the arena. Exceptions are made for medical or infant needscontact Guest Services in advance if you require special accommodations.

Is there free Wi-Fi at FedExForum?

Yes, complimentary Wi-Fi is available throughout the arena under the network name FedExForum_Guest. No password is required. Connection speeds may vary during high-traffic events.

Are children allowed at games and concerts?

Yes, children of all ages are welcome. Children under two may sit on a parents lap without a ticket. All other guests, regardless of age, require a ticket. Some concerts may have age restrictionscheck the event details before purchasing.

What time do the parking lots open?

Parking lots typically open three hours before the scheduled start time of the event. For major games or concerts, gates may open earlier. Always check your ticket or the event page for specific details.

Can I re-enter the arena after leaving?

Re-entry is not permitted for most events. Once you exit, your ticket will be scanned and deactivated. Exceptions are made for medical emergencies or special arrangements made in advance with Guest Services.

Are there ATMs inside the arena?

Yes, multiple ATMs are located on all concourse levels. However, using contactless payment is faster and more convenient.

What happens if it rains during an outdoor event?

FedExForum is a fully enclosed, climate-controlled arena. All events proceed as scheduled regardless of weather. Outdoor areas like the plaza or tailgating zones may be affected, but the arena itself remains unaffected.

Can I upgrade my seats during the event?

Seat upgrades are available on a case-by-case basis, depending on availability. Visit the Guest Services desk located near Section 101 or use the Grizzlies app to check for upgrade options. Upgrades are subject to price differences and are not guaranteed.

Is there a lost and found at FedExForum?

Yes. Lost items can be turned in at Guest Services or the Security Office. After the event, contact the arenas administrative office at (901) 529-8000 during business hours to inquire about lost property.

Can I bring a camera or professional equipment?

Personal, non-professional cameras are allowed, but lenses longer than 6 inches are prohibited. Tripods, monopods, and professional camera gear are not permitted without prior written approval from the Grizzlies media relations department.

Conclusion

Visiting the Memphis Grizzlies Arena is more than a sporting eventits a full sensory immersion into the heart of Memphis culture. From the thunderous roar of the crowd to the smoky aroma of BBQ wafting through the concourse, every detail is designed to create an unforgettable experience. By following this guide, youve equipped yourself with the knowledge to navigate parking, security, seating, dining, and post-event logistics with confidence. Whether youre a lifelong fan, a first-time visitor, or a traveler exploring the Souths rich heritage, FedExForum offers something extraordinary for everyone.

Remember: preparation is key. Download the app, arrive early, respect the space, and embrace the energy. The Grizzlies arent just a teamtheyre a movement, and their arena is the beating heart of it. So grab your tickets, wear your colors, and get ready to be part of Grind City. The game, the music, the memoriestheyre all waiting for you at FedExForum.