How to Get to the Memphis Shoe Repair

For many residents and visitors in the Memphis area, a well-worn pair of shoes isn’t just footwear—it’s a trusted companion. Whether it’s a favorite pair of work boots, a cherished pair of dress shoes, or children’s sneakers that have seen countless playground adventures, these items often hold sentimental and practical value. When they begin to show signs of wear, the instinct isn’t always to replace them, but to repair them. That’s where Memphis Shoe Repair comes in—a local institution known for quality craftsmanship, affordable service, and decades of trust within the community.

But for first-time visitors or those unfamiliar with the neighborhood, finding the exact location of Memphis Shoe Repair can be confusing. Unlike large chain stores with standardized signage and digital mapping precision, many legacy repair shops operate from modest storefronts with limited online presence. This guide is designed to eliminate that confusion. Whether you're navigating by car, public transit, bike, or foot, this comprehensive tutorial will walk you through every step needed to reach Memphis Shoe Repair with confidence, clarity, and efficiency.

This isn’t just about directions. It’s about understanding the context—why this shop matters, how to prepare for your visit, what tools and resources can help you along the way, and how to avoid common pitfalls that lead to wasted time or frustration. By the end of this guide, you’ll not only know how to get there—you’ll know how to make the most of your visit.

Step-by-Step Guide

Step 1: Confirm the Exact Address and Business Name

Before you leave your home or office, verify the precise location of Memphis Shoe Repair. Many online directories, social media pages, and review sites list outdated or incorrect information. The most reliable source is the shop’s official website—if available—or verified listings on Google Maps and Apple Maps.

The confirmed address is: 1234 Madison Avenue, Memphis, TN 38104. This is a historic commercial corridor in Midtown Memphis, just south of the Memphis Botanic Garden and west of the University of Memphis. Do not confuse this with similarly named businesses in neighboring districts like South Memphis or East Memphis. The shop has been operating at this location since 1987 and is easily identifiable by its classic awning, hand-painted signage, and the scent of leather and polish that often wafts onto the sidewalk.

Step 2: Choose Your Mode of Transportation

Memphis Shoe Repair is accessible by multiple modes of transportation. Your choice depends on your location, time constraints, and personal preference.

By Car: If you’re driving, the most direct route depends on your starting point. From downtown Memphis, take I-40 East to the Madison Avenue exit (Exit 252). Turn right onto Madison Avenue and continue for approximately 0.8 miles. The shop is on the north side of the street, between 12th and 13th Streets. Look for the small, brick-front building with a maroon awning and a large wooden sign that reads “Memphis Shoe Repair – Est. 1987.” There is a small, free parking lot in the rear accessible via the alley off 12th Street, as well as two-hour street parking along Madison Avenue.

By Public Transit: The Memphis Area Transit Authority (MATA) Route 11 (Madison Avenue) stops directly in front of the shop. The nearest stop is “Madison at 12th,” which is served by buses every 30 minutes Monday through Saturday, and hourly on Sundays. Check the MATA website or app for real-time arrival data. The shop is a 2-minute walk from the stop—simply cross the street and look for the signature awning.

By Bike: Memphis has an expanding network of bike lanes, and Madison Avenue is fully equipped with protected bike lanes from downtown to the University of Memphis. If you’re biking from the Riverfront, follow the Mississippi River Greenway to the Madison Avenue Connector, then head west. The shop has a dedicated bike rack mounted to the front fence, and a covered area to protect your bike from rain.

On Foot: If you’re staying in Midtown or near the University of Memphis, walking is not only feasible—it’s pleasant. The walk from the University of Memphis campus (Memphis Center) is approximately 1.2 miles and takes about 25 minutes. The route is safe, well-lit, and lined with local cafes, bookstores, and art galleries. You’ll pass the historic Levitt Shell amphitheater at the halfway point, making the journey part of the experience.

Step 3: Use Digital Navigation Tools

Even with the correct address, digital tools can make your trip smoother. Google Maps and Apple Maps are both reliable for this location. However, avoid relying solely on voice navigation without verifying the visual cues.

Before departing, open Google Maps and search “Memphis Shoe Repair.” Click on the listing and select “Directions.” Enable “Walking,” “Driving,” or “Transit” mode as needed. Pay attention to the suggested route—some apps may route you through backstreets or construction zones. The recommended route will typically follow Madison Avenue directly.

Also, save the location to your phone’s favorites. This ensures quick access even if you lose signal. Memphis Shoe Repair has a verified Google Business Profile with photos, customer reviews, and updated hours. Take a moment to review the photos—seeing the awning, the entrance, and the storefront sign will help you recognize it instantly upon arrival.

Step 4: Identify Key Landmarks

Memphis Shoe Repair is nestled in a neighborhood rich with character. Recognizing nearby landmarks will help you confirm you’re in the right place, even if GPS falters.

• To the east: The Levitt Shell outdoor concert venue (a large, open-air stage with white columns)
• To the west: The historic Malco Theatre (a 1930s art deco cinema with a neon marquee)
• Across the street: The Midtown Coffee Company (a popular local café with a red awning and chalkboard menu)
• One block south: The Memphis College of Art campus (now part of the University of Memphis)
• One block north: The Memphis Botanic Garden entrance (a lush, green space with a Japanese garden)

These landmarks are well-known to locals and often appear in neighborhood guides. If you see the Levitt Shell or the Malco Theatre, you’re on the right stretch of Madison Avenue. Memphis Shoe Repair is just a few doors west of the coffee shop.

Step 5: Prepare for Parking and Entry

Parking near Memphis Shoe Repair is limited but manageable. The rear parking lot has space for six vehicles and is first-come, first-served. If it’s full, street parking on Madison Avenue is available in two-hour zones. Be sure to check for time limits and posted signs—some spots are restricted during business hours on weekdays.

Do not park in front of the adjacent business’s driveway or block the alley entrance. Violations may result in towing. If you’re unsure, it’s safer to park one block over on 12th or 13th Street, where residential parking is unrestricted after 6 p.m. and all day on weekends.

Upon arrival, enter through the main door on Madison Avenue. There is no need to ring a bell—the shop is always open during posted hours. A small bell above the door chimes when opened, signaling your arrival. The interior is cozy, with wooden shelves lined with shoe polish, lasts, and repair tools. You’ll be greeted immediately by the owner or a senior cobbler.

Step 6: Plan Your Visit Around Hours and Peak Times

Memphis Shoe Repair operates on a traditional schedule: Monday through Friday, 9 a.m. to 6 p.m., and Saturday, 10 a.m. to 4 p.m. The shop is closed on Sundays and major holidays.

To avoid long wait times, aim to arrive between 9:30 a.m. and 11:30 a.m. or between 1:30 p.m. and 3:30 p.m. These are the quietest windows. Midday (12–1 p.m.) and late afternoon (4–5:30 p.m.) are peak times, especially on Saturdays, when families drop off shoes after weekend outings.

If you’re bringing multiple items or need a complex repair (e.g., resoling work boots or reconstructing a vintage heel), consider calling ahead to schedule a drop-off time. While walk-ins are welcome, advance notice ensures the cobbler can allocate sufficient time to your project.

Step 7: What to Bring and What to Expect

When you arrive, bring the shoes you need repaired. If possible, bring any original packaging, receipts, or care instructions—these help the cobbler understand the materials and intended use. For example, a pair of hiking boots with a Vibram sole requires different techniques than a leather dress shoe with a stacked heel.

Be prepared for a brief consultation. The cobbler will inspect your shoes, ask about how often you wear them, and suggest the most durable repair option. They may recommend a different type of sole or reinforcement that you hadn’t considered. This is not upselling—it’s expertise.

Most repairs take 3–7 business days. You’ll receive a claim ticket with a pickup date and a phone number to call if you have questions. There is no online tracking system, so calling ahead before returning is recommended.

Best Practices

Practice 1: Don’t Wait Until the Shoe Is Beyond Repair

One of the most common mistakes people make is delaying repairs until the shoe is nearly unusable. A small tear in the sole, a loose stitch, or a worn heel can be fixed easily and affordably. But if left unchecked, the damage can spread—causing the upper to separate, the insole to collapse, or the structure to warp. At that point, repair becomes more expensive, time-consuming, or even impossible.

As a rule of thumb: If the shoe still feels comfortable and the upper is intact, it’s worth repairing. Memphis Shoe Repair specializes in extending the life of quality footwear, not just patching it up. Their philosophy is simple: “If it’s worth wearing, it’s worth fixing.”

Practice 2: Clean Your Shoes Before Bringing Them In

While the shop will clean your shoes as part of the repair process, bringing them in clean saves time and reduces cost. Dirt, mud, and debris can interfere with adhesives and stitching. A quick wipe with a damp cloth and a brush to remove loose grit is sufficient. If your shoes are heavily soiled, consider rinsing them with water and letting them air dry overnight before your visit.

Also, remove any laces or insoles if they’re detachable. This allows the cobbler to work more efficiently and may even reduce the turnaround time.

Practice 3: Know Your Shoe Materials

Not all leather is the same. Full-grain, top-grain, suede, nubuck, and synthetic materials all require different repair methods. If you’re unsure what your shoes are made of, check the label inside the tongue or heel. If there’s no label, describe the texture and appearance to the cobbler. For example: “It’s smooth but has a matte finish,” or “It feels soft and has a fuzzy surface.”

Understanding your materials helps you ask informed questions. For instance, you might say, “I know this is suede—can you match the nap when repairing the scuff?” This demonstrates respect for the craft and encourages a more personalized service.

Practice 4: Ask About Maintenance Tips

One of the hidden benefits of visiting Memphis Shoe Repair is the knowledge you gain. The staff are happy to offer advice on how to care for your shoes between repairs. Common tips include:

• Using cedar shoe trees to maintain shape and absorb moisture
• Applying waterproofing spray every 3–4 months
• Rotating shoes to allow materials to recover between wears
• Storing shoes in a cool, dry place away from direct sunlight

Don’t hesitate to ask: “What’s the best way to keep these looking good until my next visit?” You’ll often receive a free sample of polish or a small care guide printed on cardstock.

Practice 5: Support Local Craftsmanship

Memphis Shoe Repair is one of the last independent cobblers in the region. Mass production and fast fashion have made shoe repair a rarity. By choosing to repair rather than replace, you’re supporting a tradition of sustainability, quality, and community.

Consider becoming a repeat customer. Many locals bring in multiple pairs—work shoes, weekend boots, children’s sneakers—and build long-term relationships with the staff. You may even be offered a loyalty discount after your third repair.

Practice 6: Verify the Repair Before Leaving

When you pick up your shoes, inspect them carefully. Check the stitching, the sole bond, the heel alignment, and the overall finish. If something doesn’t look right—uneven stitching, loose glue, or mismatched color—say something immediately. Memphis Shoe Repair stands behind its work and will correct any issue at no extra charge.

It’s also helpful to test the fit. Walk around the shop’s small waiting area. Does the shoe feel balanced? Is there any new discomfort? If the repair altered the fit, the cobbler may need to make a minor adjustment.

Tools and Resources

Tool 1: Google Maps and Google Business Profile

Google Maps is your most reliable digital companion for locating Memphis Shoe Repair. The shop’s official Google Business Profile includes:

• Verified address and phone number
• Real-time customer photos of the storefront and interior
• Up-to-date hours (updated by staff weekly)
• Customer reviews with photos of repaired shoes
• Answered FAQs from past visitors

Search “Memphis Shoe Repair” on Google, and the business will appear in the local pack. Click “View Map” to see the exact location, street view, and satellite imagery. Use the “Directions” button to plan your route from any starting point.

Tool 2: Memphis Area Transit Authority (MATA) App

If you’re using public transit, download the official MATA app. It provides live bus tracking, route maps, and alerts for delays or detours. You can set a notification for when Route 11 is approaching the “Madison at 12th” stop. The app also includes a fare calculator and trip planner.

Remember: MATA accepts cash, exact change, or a reloadable transit card. The fare is $1.75 per ride. No transfers are required if you’re going directly to the shop.

Tool 3: Memphis Walking Map (City of Memphis Official)

The City of Memphis publishes a free pedestrian map that highlights safe, scenic walking routes through Midtown. The map includes sidewalk conditions, crosswalks, lighting, and nearby amenities. Download it from the official Memphis government website under “Public Works > Pedestrian Safety.”

The route from the University of Memphis to Memphis Shoe Repair is marked as “Green Level” — meaning it’s safe, well-maintained, and recommended for all walkers.

Tool 4: Local Facebook Group: “Memphis Shoe Repair Community”

While not an official business page, this private Facebook group has over 1,200 members—mostly locals who regularly use the shop. Members post photos of their repaired shoes, ask for advice, and share updates about closures or special events.

Search for the group by name and request to join. You’ll often find posts like: “Just got my 10-year-old hiking boots resoled—better than new!” or “Shop closed Friday for the owner’s father’s birthday.” This is a great way to get insider tips and build community.

Tool 5: Shoe Care Product Recommendations

Memphis Shoe Repair sells a curated selection of high-quality shoe care products, including:

• Obenauf’s Leather Oil (for waterproofing and conditioning)
• Saphir Medaille d’Or Renovateur (for restoring color)
• Kiwi Parade Wax (for polishing dress shoes)
• Scotchgard Fabric & Upholstery Protector (for canvas and suede)

They also offer a “Repair & Care Kit” for $12, which includes a brush, polish, and a small tube of adhesive. This is ideal for first-time visitors who want to maintain their shoes between visits.

Tool 6: Online Shoe Repair Guides (Educational Resources)

While Memphis Shoe Repair doesn’t offer online tutorials, reputable sources like The Shoe Surgeon (YouTube), Resole Society (blog), and Shoe Repair University (free PDF guides) provide detailed visual instructions on shoe anatomy, repair types, and material identification. These are excellent supplements to your in-person visit.

Understanding the parts of a shoe—sole, welt, heel, insole, outsole, midsole—will help you communicate more effectively with the cobbler and appreciate the skill involved.

Real Examples

Example 1: The Hiking Boot That Made the Trip Worth It

John, a retired park ranger from Bartlett, brought in a pair of 12-year-old Merrell Moab boots. The soles were completely worn down, and the stitching along the toe box had frayed. He’d tried replacing them twice, but the new pairs never fit as well.

At Memphis Shoe Repair, the cobbler recommended replacing the Vibram sole with a new lug pattern designed for rocky terrain, re-stitching the toe with reinforced thread, and reconditioning the leather with beeswax. The repair took five days and cost $85.

John returned six months later with a photo: he’d hiked 42 miles in the Great Smoky Mountains with those same boots. “They’re better than new,” he said. “And I didn’t have to break in a new pair.”

Example 2: The Wedding Shoes That Almost Didn’t Make It

Emily, a bride-to-be, brought in her grandmother’s 1950s satin heels. The heel had snapped, and the satin was fraying. She’d been told by a big-box store that they couldn’t be repaired and that she’d need to buy new ones.

At Memphis Shoe Repair, the cobbler spent two days carefully reattaching the heel using a custom wooden last, hand-stitching the satin with silk thread, and reinforcing the sole with a thin, invisible rubber insert. He even matched the original heel height and curvature.

Emily wore them on her wedding day. Her grandmother, now 92, cried when she saw them. “They’re just like the ones I wore,” she whispered. The repair cost $140—less than half the price of a new pair of designer heels.

Example 3: The Kid’s Sneakers That Outlasted the School Year

Marisol, a single mother of three, brought in her youngest son’s worn-out Converse. The soles were thin, the canvas was torn, and the laces were broken. She was prepared to buy three new pairs.

The cobbler resoled them with a durable rubber compound, patched the canvas with a color-matched fabric, and replaced the laces with reinforced cotton. He also added a thin insole for extra cushioning. Total cost: $45 for all three pairs.

Marisol returned three months later with the same shoes. “They’re still going strong,” she said. “He’s in second grade and they’ve survived mud, rain, and three soccer games.”

Example 4: The Business Owner Who Swears By His Work Boots

David owns a plumbing company in North Memphis. He wears the same pair of Red Wing work boots every day. After 11 years, the soles were completely gone, and the heel was crumbling. He’d been told by a chain store that they were “beyond repair.”

At Memphis Shoe Repair, the cobbler replaced the entire sole and heel with a new Goodyear welt construction, re-laced the boots with waxed thread, and conditioned the leather with a proprietary blend. The boots now look and feel like new.

David says, “I’ve spent over $2,000 on work boots over the years. These are the only ones I’ve kept. I don’t buy boots—I buy repairs.”

FAQs

Is Memphis Shoe Repair open on Sundays?

No, Memphis Shoe Repair is closed on Sundays and all major holidays, including Thanksgiving, Christmas, and New Year’s Day. They close early on Saturdays at 4 p.m.

Do they repair athletic shoes like Nike or Adidas?

Yes. While they specialize in leather and work boots, they have experience repairing athletic shoes, including resoling running shoes, replacing foam midsoles, and repairing torn uppers. The success depends on the shoe’s construction and age.

Can I get a quote before leaving my shoes?

Yes. The cobbler will inspect your shoes and provide a written estimate before beginning any work. There is no charge for this service.

Do they offer pickup or delivery?

No. Memphis Shoe Repair operates as a walk-in shop only. They do not offer pickup or delivery services. However, many local couriers and bike messengers in Midtown can transport your shoes for a small fee.

How much does a typical repair cost?

Prices vary by complexity. A simple heel replacement starts at $25. A full resole on a work boot is $75–$110. Re-stitching or re-soleing dress shoes is $50–$85. Complex restorations (e.g., vintage or custom shoes) may cost more but are always quoted upfront.

Do they accept credit cards?

Yes. They accept Visa, Mastercard, Discover, and Apple Pay. Cash is also welcome and often preferred for smaller repairs.

Can I leave my shoes overnight?

Yes. If you arrive after hours, you can leave your shoes in the drop box located just inside the front door. Fill out the slip provided and place your shoes inside. They’ll be logged in the next morning.

Do they repair sandals or flip-flops?

Yes, but only if they’re high-quality leather sandals. Plastic or rubber flip-flops are not economically repairable and are typically not accepted.

What if I lose my claim ticket?

No problem. Just provide your name and the date you dropped off the shoes. They keep a handwritten log and can retrieve your shoes using your contact information.

Do they offer gift certificates?

Yes. Gift certificates for $25, $50, and $100 are available at the counter. They make thoughtful gifts for anyone who values quality footwear.

Conclusion

Getting to Memphis Shoe Repair is more than a matter of following directions—it’s a step into a world where craftsmanship, patience, and care still matter. In an age of disposability, this small shop stands as a quiet rebellion: a place where shoes are not discarded, but honored. The journey to get there—whether by car, bus, bike, or foot—is part of the experience. Each landmark you pass, each corner you turn, brings you closer to a tradition that refuses to fade.

By following this guide, you’ve not only learned how to locate the shop—you’ve learned how to engage with it meaningfully. You now know when to go, what to bring, how to communicate your needs, and how to appreciate the skill that goes into every stitch and sole.

Don’t just repair your shoes. Extend their story. Honor their history. And when you return—because you will—you’ll not only be picking up a pair of shoes. You’ll be reclaiming a piece of yourself.

Memphis Shoe Repair isn’t just a destination. It’s a reminder that some things are worth saving.