How to Get to the Memphis Roofing Companies

For homeowners, property managers, and commercial builders in the Mid-South region, finding reliable roofing services in Memphis is more than a convenience—it’s a necessity. Whether you’re dealing with storm damage, aging shingles, or planning a full roof replacement, knowing how to locate, evaluate, and connect with reputable Memphis roofing companies can save you time, money, and stress. This guide provides a comprehensive, step-by-step roadmap to help you identify and reach the right roofing professionals in the Memphis area. Unlike generic search results that lead to outdated listings or misleading ads, this tutorial focuses on actionable, verified methods to ensure you connect with licensed, experienced, and locally trusted contractors.

The Memphis metropolitan area, with its humid subtropical climate, frequent severe weather events, and historic architecture, places unique demands on roofing systems. Roofs here must withstand heavy rainfall, high humidity, intense summer heat, and occasional hail storms. As a result, not all roofing companies are created equal. Some specialize in residential asphalt shingles, others in commercial flat roofs or historic preservation. Knowing how to navigate the local landscape and pinpoint the best-fit contractors is critical to long-term building integrity.

This guide is designed for those who want to move beyond random Google searches and Yelp listings. We’ll show you how to use public records, local directories, neighborhood networks, and digital platforms to find roofing companies that are not just nearby—but truly qualified for your specific project. You’ll learn how to verify credentials, interpret customer feedback, and even schedule site visits with confidence. By the end of this tutorial, you’ll have a clear, repeatable process to get to the Memphis roofing companies that deliver quality, accountability, and lasting results.

Step-by-Step Guide

Step 1: Define Your Roofing Needs Clearly

Before you begin searching for any roofing company, take time to assess your specific requirements. Are you repairing a leak after a recent storm? Replacing a 20-year-old asphalt roof? Installing a new flat roof on a commercial building? Each scenario demands different expertise, materials, and permits.

Create a brief checklist:

• Type of structure: residential, multi-family, commercial, historic
• Current roof material: asphalt shingle, metal, tile, tar-and-gravel, EPDM
• Extent of damage: minor leak, widespread deterioration, structural compromise
• Timeline: urgent repair vs. planned replacement
• Budget range: rough estimate based on square footage and material costs

Clarity at this stage prevents you from being misled by companies that specialize in areas unrelated to your project. For example, a firm that excels in metal roofing for warehouses may not be the best choice for restoring a 1920s Craftsman bungalow with original cedar shakes.

Step 2: Use Local Government and Licensing Databases

One of the most reliable ways to identify legitimate Memphis roofing companies is through official state and city licensing records. In Tennessee, all contractors performing roofing work valued at $25,000 or more must be licensed by the Tennessee Board for Licensing Contractors (TBLC).

To access this database:

1. Visit the official TBLC website: https://www.tn.gov/tblc.html
2. Select “Search Licensees” from the top menu
3. Under “License Type,” choose “Roofing Contractor”
4. Under “City,” enter “Memphis” or “Shelby County”
5. Review the list of active licensees, noting company names, license numbers, and expiration dates

Verify that each company’s license is current and in good standing. A license that expired six months ago or has disciplinary actions listed should raise red flags. You can also cross-reference the license number with the Better Business Bureau (BBB) profile to check for unresolved complaints.

Additionally, the City of Memphis requires permits for roofing projects. Contractors who are licensed and experienced will know this and typically handle permit applications on your behalf. Ask any prospective company if they pull permits—and if they do, request a copy of the permit number for verification through the Memphis Development Services Department.

Step 3: Leverage Local Business Directories and Chambers of Commerce

Online search engines often prioritize paid ads over organic, locally relevant results. To avoid this bias, turn to trusted local directories.

Start with the Memphis Chamber of Commerce’s member directory: https://www.memphischamber.com. Filter by “Construction & Building Services” or “Home Improvement.” Companies listed here have typically undergone some level of vetting and are invested in the local economy.

Also explore:

• Memphis Business Journal – Publishes annual lists of top contractors and home improvement firms
• Memphis Area Home Builders Association – Offers a contractor referral service
• Yelp (filtered by Memphis) – Sort reviews by “Most Recent” and look for patterns in feedback, not just star ratings

Pay attention to companies that have been operating in Memphis for 10+ years. Longevity often indicates consistent quality and community trust. Avoid firms with only a few reviews, especially if they’re all five-star with identical wording—this may indicate fake reviews.

Step 4: Utilize Satellite and Mapping Tools to Verify Physical Presence

A legitimate Memphis roofing company should have a verifiable local office—not just a PO box or virtual address. Use Google Maps and satellite imagery to confirm their physical location.

Search for the company’s name on Google Maps. Look for:

• A pinned business location within Memphis or Shelby County
• Photos uploaded by customers showing trucks with the company logo
• Consistent business hours and a phone number with a 901 area code
• Street view showing a warehouse, office, or yard with roofing materials, ladders, and equipment

Many unlicensed or fly-by-night operators operate out of residential garages or out-of-state addresses. If a company’s Google Maps pin places them in Jackson, TN, or Little Rock, AR, they are not a local Memphis contractor—even if they claim to serve the area. Local presence ensures faster response times, familiarity with local building codes, and accountability.

Step 5: Search for Local Testimonials and Community Forums

Word-of-mouth remains one of the most powerful tools in Memphis. Residents often share experiences on neighborhood Facebook groups, Nextdoor, and Reddit communities like r/Memphis.

Search terms to use:

• “best roofing company Memphis 2024”
• “roof leak repair Memphis”
• “Memphis roof replacement horror story”
• “who did your roof in Cordova?”

Read comments carefully. Look for details like:

• How quickly the crew arrived after the call
• Whether they cleaned up debris
• If the price matched the quote
• Whether they stood behind their warranty

One homeowner in the Raleigh neighborhood shared: “I called three companies after the hailstorm. Only one showed up the next day with photos of their previous work in East Memphis. They even brought a sample of the shingle color to match my neighbor’s roof. That’s the one I hired.”

These firsthand accounts are invaluable because they reflect real experiences with local weather conditions and neighborhood aesthetics.

Step 6: Contact Shortlisted Companies and Request Documentation

Once you’ve narrowed your list to three to five companies, reach out directly. Don’t rely solely on websites or automated forms. Call during business hours and ask specific questions:

• “Can you provide your current Tennessee roofing license number?”
• “Do you carry general liability and workers’ compensation insurance? Can I see a certificate?”
• “Will you pull the required city permit for this project?”
• “Can you show me three recent projects in Memphis similar to mine?”
• “What is your warranty on materials and labor?”

Reputable companies will have no issue providing this information. If they hesitate, avoid them. Request written estimates that include:

• Breakdown of materials (brand, model, quantity)
• Removal and disposal fees
• Timeline for completion
• Payment schedule (never pay 100% upfront)
• Warranty terms (labor and product)

A professional estimate should be detailed—not a one-page scribble. If you receive vague quotes, it’s a sign the company is not organized or may cut corners.

Step 7: Schedule On-Site Evaluations

Never commit to a roofing project without an in-person inspection. The best Memphis roofing companies will send a certified estimator to your property—free of charge.

During the visit, observe:

• Whether the estimator asks about your roof’s history, previous repairs, and drainage issues
• If they examine the attic for signs of moisture or insulation problems
• Whether they take photos and measurements
• How they explain their findings in plain language

A good estimator will not push you toward the most expensive option. Instead, they’ll offer options based on your budget and long-term needs. For example, they might say: “Your roof has 12 years of life left if we patch the flashing, but if you plan to stay here 20+ years, replacing it now with impact-resistant shingles will save you money on future repairs.”

Take notes during the visit and compare estimates side-by-side. Don’t rush. The best companies will give you 3–5 days to decide.

Step 8: Verify References and View Past Work

Ask each shortlisted company for at least three recent client references within Memphis. Call them and ask:

• “Was the project completed on time?”
• “Did the crew leave your property clean?”
• “Were there any hidden charges after the contract was signed?”
• “Would you hire them again?”

If possible, request to see the completed work in person. Many contractors are happy to arrange a quick tour of a recent job. Walk around the property and check:

• Edge of the roof for consistent shingle alignment
• Valleys and flashing for smooth, sealed transitions
• Downspouts for proper drainage away from the foundation
• Attic access for signs of ventilation or insulation issues

These details reveal craftsmanship. A roof that looks fine from the street may have hidden flaws underneath.

Step 9: Review Contracts Thoroughly Before Signing

Never sign a contract without reading every line. Key elements to confirm:

• Full legal name and address of the company
• License number and insurance details
• Exact materials to be used (make, model, color, warranty)
• Start and completion dates
• Payment schedule (e.g., 10% deposit, 40% mid-project, 50% upon completion)
• Warranty coverage: labor (minimum 2 years, preferably 5–10) and product (20–50 years)
• Provisions for weather delays
• Dispute resolution process

Be wary of contracts that are vague, use small print, or lack signatures. If a company refuses to provide a written contract, walk away.

Step 10: Maintain Communication and Document Everything

Once the project begins, keep a log of all communications. Save emails, text messages, and call logs. Take dated photos of the work in progress.

Check in weekly. Ask for updates on material deliveries, crew schedules, and inspections. If you notice something wrong—missing flashing, poor nail placement, debris left behind—document it immediately and notify the contractor in writing.

Upon completion, request a final walkthrough. Ensure all debris is removed, gutters are clear, and the site is spotless. Only release the final payment after you’re fully satisfied.

Best Practices

Following best practices ensures you avoid common pitfalls and select a roofing company that delivers long-term value.

Always Prioritize Local Experience Over National Brands

While national chains like Roofing America or Mr. Roof may advertise heavily, local Memphis firms often have deeper knowledge of regional weather patterns, building codes, and material performance. A company that has repaired 200 roofs in the Memphis suburbs understands how humidity affects underlayment and how wind uplift impacts steep-slope roofs in the Mid-South.

Never Choose Based on Price Alone

The lowest bid is rarely the best deal. Cheap labor may mean skipped steps: inadequate underlayment, improper nail spacing, or no drip edge. These shortcuts lead to leaks, mold, and structural damage within a few years. A mid-range quote from a licensed, insured, experienced contractor is a wiser investment.

Confirm Insurance Coverage Before Work Begins

Ask for a current Certificate of Insurance (COI) listing you as an additional insured. This protects you if a worker is injured on your property. Uninsured contractors leave you liable for medical bills and lawsuits.

Understand Warranty Terms

Material warranties (from manufacturers like GAF, Owens Corning, or CertainTeed) are only as good as the installer’s labor warranty. A 50-year shingle warranty means nothing if the contractor’s labor warranty expires in one year. Always get labor warranty in writing and confirm it’s transferable if you sell your home.

Ask About Eco-Friendly and Energy-Efficient Options

Many Memphis roofing companies now offer cool roofing materials that reflect sunlight, reducing attic heat gain and lowering cooling costs. Ask about ENERGY STAR®-rated products or reflective coatings. These options may qualify for local rebates or tax incentives.

Prepare Your Property Before the Crew Arrives

Clear driveways, patios, and walkways of vehicles and furniture. Secure pets indoors. Trim overhanging branches. This helps the crew work safely and efficiently, reducing the risk of damage to your property.

Check for Local Weather-Related Incentives

Shelby County and the City of Memphis occasionally offer programs for storm-resistant roofing upgrades. Visit the Memphis Light, Gas and Water (MLGW) website or the Shelby County Emergency Management Agency for updates on rebates or grants for impact-resistant roofing.

Tools and Resources

Here are the most effective digital and physical tools to help you find and evaluate Memphis roofing companies:

Official Tools

• Tennessee Board for Licensing Contractors (TBLC) – https://www.tn.gov/tblc.html – Verify licenses and disciplinary history
• City of Memphis Development Services – https://www.memphistn.gov/departments/development-services/ – Check permit status and building code compliance
• Memphis Chamber of Commerce Directory – https://www.memphischamber.com – Filter by industry for vetted local businesses
• MLGW Energy Efficiency Programs – https://www.mlgw.com/energy-efficiency – Learn about rebates for cool roofs and insulation upgrades

Research and Review Platforms

• Google Maps – Verify location, photos, and reviews
• Yelp – Filter by date and read detailed reviews
• Angi (formerly Angie’s List) – Offers verified customer feedback and contractor ratings
• Nextdoor – Hyperlocal neighborhood recommendations
• Facebook Groups – Search “Memphis Homeowners” or “Memphis Roofing Help”

Document and Communication Tools

• Google Drive or Dropbox – Store contracts, estimates, and photos
• Notion or Evernote – Track communications, deadlines, and follow-ups
• PDF Reader with Annotation – Highlight key terms in contracts
• Smartphone Camera – Take time-stamped photos of progress and issues

Material and Product Resources

• GAF Roofing Guide – https://www.gaf.com – Compare shingle types and warranties
• Owens Corning Roofing Advisor – https://www.owenscorning.com – Learn about impact-resistant and energy-efficient options
• NRCA (National Roofing Contractors Association) – https://www.nrca.net – Find industry standards and best practices

Real Examples

Example 1: Storm Damage Repair in East Memphis

In April 2023, a homeowner in the East Memphis neighborhood experienced severe hail damage after a storm. Using the TBLC database, they found three licensed roofing contractors within a 10-mile radius. Two had active licenses and positive reviews on Nextdoor. One had been in business for 18 years and had completed 142 projects in Shelby County.

The homeowner scheduled three on-site estimates. Only the veteran contractor provided a detailed breakdown of materials, showed photos of similar repairs, and offered a 10-year labor warranty. He also pulled the permit and coordinated with the homeowner’s insurance adjuster. The job was completed in three days, with no callbacks. The homeowner later shared their experience in a Memphis Business Journal article, helping others avoid unlicensed operators who had flooded the area with aggressive door-to-door sales.

Example 2: Commercial Flat Roof Replacement in Downtown Memphis

A property manager overseeing a 15,000-square-foot office building in downtown Memphis needed to replace a leaking EPDM roof. They searched the Memphis Chamber directory and contacted three firms specializing in commercial roofing.

One company had completed three similar projects in the past year, including one at a nearby medical center. They provided a 25-year warranty on materials and labor, along with a maintenance plan. The project was scheduled during a weekend to minimize disruption. The contractor used drones to inspect hard-to-reach areas and provided weekly progress reports via email.

Post-installation, the building’s energy bills dropped by 18% due to improved insulation and reflective coating. The property manager now recommends this company to all local business owners.

Example 3: Historic Home Restoration in the Pinch District

A homeowner restoring a 1912 Craftsman bungalow in the historic Pinch District needed a roofing company familiar with period-appropriate materials. Using the Memphis Heritage Foundation’s list of approved contractors, they contacted a firm that specialized in cedar shakes and copper flashing.

The contractor worked with the city’s historic preservation board to ensure compliance. They sourced reclaimed wood shingles from a local supplier and matched the original pitch and overhang. The project took six weeks but preserved the home’s architectural integrity. The homeowner received a historic preservation award from the city in 2024.

FAQs

How do I know if a roofing company is licensed in Memphis?

Visit the Tennessee Board for Licensing Contractors website and search by company name or license number. A valid license will show an active status, expiration date, and license type (Roofing Contractor). If the license is expired or inactive, do not hire them.

Should I hire a roofing company that offers a free inspection?

Yes. Reputable companies provide free, no-obligation inspections. Be cautious if they pressure you to sign immediately or offer discounts that expire in 24 hours. Legitimate contractors give you time to decide.

What’s the average cost of a roof replacement in Memphis?

For a standard 2,000-square-foot residential roof, costs range from $8,000 to $18,000 depending on materials. Asphalt shingles are the most common and affordable. Metal and tile roofs cost more but last longer. Always get multiple written estimates.

Can I install a new roof over my old one?

In Tennessee, you can have up to two layers of roofing. However, if your existing roof is damaged, warped, or has water intrusion, it must be fully removed. A qualified contractor will inspect the decking and advise you.

How long should a roof last in Memphis?

Asphalt shingles typically last 15–25 years. Metal roofs can last 40–70 years. Factors like tree cover, ventilation, and maintenance affect longevity. Regular inspections every 3–5 years can extend your roof’s life.

What should I do if my roof leaks after installation?

Contact your contractor immediately. If the issue is due to poor workmanship and your labor warranty is active, they are obligated to fix it at no cost. Document the leak with photos and date-stamped notes.

Do Memphis roofing companies work with insurance claims?

Yes, most licensed contractors are experienced in working with insurance adjusters. They can help document damage, prepare estimates, and ensure you receive fair compensation for storm-related repairs.

Is it safe to hire a contractor who asks for full payment upfront?

No. This is a major red flag. Reputable contractors request a small deposit (typically 10–20%) and the remainder upon completion. Never pay 100% before work begins.

How do I report a shady roofing company in Memphis?

File a complaint with the Tennessee Board for Licensing Contractors, the Memphis Better Business Bureau, or the Tennessee Attorney General’s Office. Provide documentation including contracts, emails, and photos.

Can I get a warranty transfer if I sell my home?

Many material and labor warranties are transferable to new owners. Ask your contractor to provide the warranty documentation and instructions for transfer. This can add value to your home.

Conclusion

Finding the right Memphis roofing company doesn’t happen by accident. It requires research, verification, and patience. The steps outlined in this guide—from checking state licensing databases to reviewing neighborhood testimonials—form a proven system to connect you with contractors who are qualified, trustworthy, and committed to quality work.

Memphis’s unique climate and architectural diversity demand more than a generic roofing solution. Whether you’re a homeowner in the suburbs or a property manager in the urban core, taking the time to vet your contractor ensures your roof performs for decades—not just until the next storm.

Don’t let aggressive advertising or lowball quotes cloud your judgment. Use the tools, follow the best practices, and trust the process. The right Memphis roofing company will not only fix your roof—they’ll protect your investment, your family, and your peace of mind.

By applying this guide, you’re not just getting a roof—you’re securing the foundation of your home for years to come.