How to Get to the Memphis Tour Bus Companies

Memphis, Tennessee, is a cultural epicenter known for its rich musical heritage, soulful barbecue, and pivotal role in American history. For travelers seeking an immersive experience beyond the traditional hotel-to-attraction routine, tour bus companies offer a convenient, guided, and often unforgettable way to explore the city’s most iconic landmarks. Whether you’re a first-time visitor or a seasoned traveler looking to deepen your connection with Memphis, understanding how to get to the Memphis tour bus companies is essential to maximizing your experience. This guide provides a comprehensive, step-by-step roadmap to locating, accessing, and optimizing your interaction with these services—ensuring you arrive on time, prepared, and ready to absorb the city’s vibrant energy.

Many tourists assume that tour bus companies operate like traditional transit systems, with fixed stops and schedules posted at every corner. In reality, these services are often privately operated, with designated pickup points that may not be immediately obvious without proper research. Misunderstanding where to go, when to arrive, or how to confirm your reservation can lead to missed departures, wasted time, and frustration. This guide eliminates guesswork by breaking down every component of the process—from initial planning to final boarding—with actionable insights, insider tips, and verified resources.

By the end of this tutorial, you’ll not only know exactly how to get to the Memphis tour bus companies, but you’ll also understand how to choose the right company for your interests, avoid common pitfalls, and leverage local knowledge to enhance your journey. This isn’t just about transportation—it’s about unlocking the full potential of your Memphis experience.

Step-by-Step Guide

Step 1: Identify Your Tour Type and Goals

Before you can determine how to get to a tour bus company, you must first understand what kind of tour you want. Memphis offers a wide variety of themed bus tours, each targeting different interests:

• Music History Tours: Focus on Graceland, Sun Studio, Stax Museum, and Beale Street.
• Civil Rights and Cultural Tours: Include the National Civil Rights Museum, Lorraine Motel, and historic African American neighborhoods.
• Food and Culinary Tours: Highlight iconic barbecue joints, soul food restaurants, and local delicacies.
• Evening and Ghost Tours: Combine storytelling with spooky tales of Memphis’ haunted past.
• Custom or Private Charters: Tailored itineraries for groups, families, or corporate events.

Start by asking yourself: What do I want to remember most about Memphis? Is it the music? The food? The history? Your answer will determine which tour company aligns with your goals. Once you’ve narrowed your focus, begin researching providers that specialize in your preferred theme.

Step 2: Research Reputable Tour Bus Companies

Not all tour operators in Memphis are created equal. Some are well-established with decades of experience, while others are new entrants with limited reviews. To ensure a safe, informative, and enjoyable experience, prioritize companies with:

• Consistent positive feedback on Google, TripAdvisor, and Yelp
• Clear, detailed itineraries posted on their websites
• Professional-looking branding and contact information
• Transparent pricing with no hidden fees

Some of the most respected tour bus operators in Memphis include:

• Memphis Tour Company: Offers comprehensive music and history tours with bilingual guides.
• Graceland Shuttle & Tours: Specializes in Graceland visits with round-trip transportation from downtown.
• Beale Street Tours: Focuses on live music venues, historic clubs, and local musicians.
• Memphis Food Tours: Combines tastings with walking segments and bus transfers between locations.
• Mid-South Heritage Tours: Emphasizes civil rights history and community storytelling.

Visit each company’s official website and read recent customer testimonials. Look for mentions of punctuality, guide knowledge, bus cleanliness, and overall value. Avoid companies with vague descriptions, no physical address listed, or no online booking system.

Step 3: Book Your Tour in Advance

Most reputable Memphis tour bus companies require advance reservations, especially during peak seasons (spring, fall, and around major holidays). Booking early ensures you secure your preferred date and time, and often grants access to early-bird discounts.

When booking:

• Confirm the exact pickup location. Many companies do not pick up from hotels unless specifically arranged.
• Check if the tour includes admission fees or if they’re an additional cost.
• Verify the duration of the tour and whether meals or snacks are included.
• Save your confirmation email and note the company’s official phone number for reference.

Some companies offer flexible cancellation policies, while others require payment in full with no refunds. Always read the fine print before completing your purchase. If you’re unsure, reach out via the contact form on their website—most will respond within 24 hours.

Step 4: Locate Your Pickup Point

This is the critical step where many travelers encounter confusion. Unlike public transit, tour buses typically do not stop at major landmarks like Union Station or the airport. Instead, they use designated pickup hubs, often located in central downtown areas.

Common pickup locations include:

• Memphis Cook Convention Center: A popular hub for multi-day and group tours.
• Beale Street Landing: Near the Mississippi River, ideal for evening and music-focused tours.
• Hotel Lobbies (by arrangement): Some companies offer door-to-door pickup for premium or private tours.
• Graceland Visitor Center: For tours that begin at Elvis Presley’s estate.
• Memphis Rock ‘n’ Soul Museum Parking Lot: Frequently used for morning history tours.

Do not rely on Google Maps alone. While it may show a general area, tour bus pickup points are often specific curbside spots marked by signage or a company representative. Always confirm the exact address and landmark near the pickup zone. For example: “Pickup at the west entrance of the Cook Convention Center, near the blue awning beside the taxi stand.”

If your tour begins at Graceland, you’ll need to get to the Graceland complex first. This is located approximately 10 miles from downtown Memphis. Use ride-sharing apps, taxis, or public transit (MTA Route 22) to reach the visitor center. Once there, follow signs to the tour bus loading area—usually clearly marked with company logos.

Step 5: Plan Your Transportation to the Pickup Point

Now that you know where to go, determine how to get there. Memphis is a car-friendly city, but if you’re not renting a vehicle, public and alternative transit options are available.

Option A: Ride-Sharing Services (Uber/Lyft)

These are the most reliable options for reaching pickup points. Simply enter the exact address provided in your confirmation email. Be sure to schedule your ride to arrive 15–20 minutes before the scheduled departure time. Drivers may not be familiar with tour bus locations, so have the address and company name ready to show them.

Option B: Public Transit (MTA Bus)

The Memphis Area Transit Authority (MTA) operates several routes that connect downtown, the airport, and major tourist zones. Route 22 runs from the airport to downtown and passes near the Cook Convention Center. Route 14 connects to Beale Street. Use the MTA Trip Planner tool on their official website to map your journey. Note that buses run less frequently after 7 p.m., so plan accordingly.

Option C: Hotel Shuttles

Some downtown hotels offer complimentary shuttle services to major attractions. Check with your hotel’s front desk to see if they partner with any tour operators or can drop you near the pickup location.

Option D: Rental Car

If you’re driving, parking is available at most pickup locations. The Cook Convention Center has a multi-level garage with daily rates under $15. Graceland offers free parking for tour guests. Always confirm parking availability with the tour company—some require pre-registration for vehicle access.

Step 6: Arrive Early and Confirm Your Booking

Arrive at least 15–20 minutes before your scheduled departure. This allows time to:

• Locate the correct bus (some companies operate multiple vehicles on the same route)
• Check in with the driver or tour coordinator
• Ask last-minute questions about the itinerary
• Store luggage or personal items securely

Bring your confirmation email (printed or digital) and a valid photo ID. Some companies require ID verification for group bookings. If you’re unsure you’re at the right spot, call the company using the number on their official website—not a third-party listing.

Pro tip: Look for a tour guide holding a sign with the company name or wearing branded apparel. Most operators assign a representative to greet guests at pickup. If no one is visible, wait patiently for 5–10 minutes. If still uncertain, call the company directly.

Step 7: Prepare for the Tour

Once you’ve boarded, you’re not done preparing. Bring the following items to ensure comfort and engagement:

• Water bottle (many tours don’t provide drinks)
• Comfortable walking shoes (even if you’re on a bus, most tours include walking segments)
• Camera or smartphone with ample storage
• Light jacket or sweater (air-conditioned buses can be chilly)
• Small backpack for personal items
• Cash or card for optional purchases (souvenirs, tips, extra food)

Also, take a moment to introduce yourself to your guide. Many guides are local historians, musicians, or former residents who love sharing stories. Engaging with them can transform a standard tour into a deeply personal experience.

Best Practices

Choose the Right Time of Day

Timing can significantly impact your tour experience. Morning tours (8 a.m.–12 p.m.) are ideal for avoiding crowds at popular sites like Graceland and the National Civil Rights Museum. Afternoon tours (1 p.m.–5 p.m.) offer better lighting for photography but may coincide with peak heat in summer. Evening tours (6 p.m. onward) are perfect for experiencing Beale Street’s live music scene and ghost stories under neon lights.

For music-focused tours, aim for Friday or Saturday nights when live performances are most frequent. For history tours, weekdays are quieter and more conducive to reflection.

Dress for the Weather and Terrain

Memphis experiences hot, humid summers and mild winters. In summer, wear breathable fabrics, a wide-brimmed hat, and sunscreen. In winter, layers are essential—temperatures can dip below freezing, especially near the river. Always wear sturdy, closed-toe shoes. Many tour stops involve cobblestone streets, uneven sidewalks, or short walks up stairs.

Respect Local Culture and Etiquette

Memphis is deeply rooted in African American heritage and musical tradition. When visiting churches, museums, or historic neighborhoods, be respectful. Avoid loud conversations in sacred spaces. Ask before taking photos of people, especially musicians performing on street corners. Tipping your guide is customary—15% to 20% is standard if you felt the experience was valuable.

Stay Connected, But Don’t Over-Reliance on Tech

While apps like Google Maps and Uber are helpful, cellular service can be spotty in older parts of downtown or near the river. Download offline maps and save the tour company’s contact number in your phone. Carry a physical copy of your confirmation and pickup address as a backup.

Group Tours vs. Private Charters

Group tours are cost-effective and social, but they follow fixed schedules. Private charters offer flexibility—you can extend your time at a site, skip stops, or add locations. If you’re traveling with family or friends, a private tour may provide better value than multiple individual tickets.

Verify Accessibility Options

If you or someone in your group has mobility needs, contact the tour company in advance. Many Memphis tour buses are wheelchair-accessible, but not all. Some historic sites, such as Sun Studio, have limited entry points. Ask about ramps, seating accommodations, and whether guides can assist with navigation.

Tools and Resources

Official Websites

Always start with the tour company’s official website. These contain the most accurate and up-to-date information on schedules, pricing, pickup points, and cancellation policies. Avoid third-party booking platforms unless they are verified partners.

• Memphis Tour Company
• Graceland Shuttle & Tours
• Beale Street Tours
• Memphis Food Tours
• Mid-South Heritage Tours

Transportation Apps

• Uber & Lyft: Reliable for on-demand rides to pickup locations.
• MTA Memphis App: Real-time bus tracking and route planning.
• Google Maps: Use for general directions, but cross-check with official pickup details.
• Waze: Helpful for avoiding traffic delays on I-40 or I-240.

Visitor Information Centers

The Memphis Convention & Visitors Bureau operates a visitor center at 100 North Main Street, open daily from 9 a.m. to 6 p.m. Staff can provide printed maps, brochures, and direct recommendations based on your interests. They also maintain updated lists of licensed tour operators.

Online Review Platforms

Before booking, read recent reviews on:

• Google Reviews: Most reliable for recent feedback and photos.
• TripAdvisor: Detailed narratives and traveler photos.
• Yelp: Often includes insights on guide quality and bus condition.

Look for patterns in feedback. If multiple reviewers mention “driver was late” or “guide didn’t know the history,” consider another option.

Local Blogs and Podcasts

For deeper cultural context, explore local content creators:

• Memphis Flyer: Weekly guide to events, tours, and hidden gems.
• Memphis Music Initiative Podcast: Interviews with musicians and tour guides.
• Visit Memphis Blog: Official travel blog with curated itineraries.

Real Examples

Example 1: The Music Lover’s Day in Memphis

Sarah, a 32-year-old music teacher from Chicago, wanted to experience Memphis’ musical roots beyond just visiting Graceland. She booked a full-day tour with Memphis Tour Company, which included:

• 8:30 a.m. Pickup at the Cook Convention Center
• 9:30 a.m. Guided tour of Sun Studio (where Elvis, Johnny Cash, and Jerry Lee Lewis recorded)
• 11:30 a.m. Visit to Stax Museum of American Soul Music
• 1:30 p.m. Lunch at Central BBQ (included in tour)
• 3:00 p.m. Walking tour of Beale Street with live blues performance
• 5:00 p.m. Drop-off at her downtown hotel

Sarah booked her tour two weeks in advance and used Uber to reach the convention center. She arrived 20 minutes early, confirmed her booking with the guide, and brought a notebook to jot down song histories. She later posted photos and a detailed review on TripAdvisor, which helped another traveler plan their own trip.

Example 2: The Family History Trip

The Rodriguez family from Atlanta wanted to teach their teenage children about the Civil Rights Movement. They chose Mid-South Heritage Tours for a private charter. The tour included:

• 10 a.m. Pickup from their hotel
• 10:30 a.m. National Civil Rights Museum (with interactive exhibits)
• 12:30 p.m. Visit to the Lorraine Motel (site of Dr. King’s assassination)
• 2 p.m. Stop at the Clayborn Temple (a key meeting point during the 1968 sanitation workers’ strike)
• 4 p.m. Return to hotel

Because it was a private tour, they could pause longer at meaningful exhibits and ask questions the guide couldn’t answer on a group tour. The family later donated a copy of their tour photos to their local school’s history department.

Example 3: The Solo Foodie Adventure

James, a food blogger from New Orleans, took a 4-hour Memphis Food Tour. His tour began at 1 p.m. at Beale Street Landing and included stops at:

• Central BBQ (pulled pork sandwich)
• Barbara’s Restaurant (fried catfish and collard greens)
• Cooper’s Old Time Pit Bar-B-Que (dry-rub ribs)
• Tom’s Bar-B-Q (mystery sauce tasting)

He used Lyft to reach the landing, brought a reusable container for leftovers, and recorded audio notes during each stop. His blog post, “Memphis on a Bus: A Foodie’s Guide to the City’s Best Bites,” went viral and attracted sponsorships from local restaurants.

FAQs

Can I just show up and hop on a tour bus without booking?

No. Most Memphis tour bus companies operate on a reservation-only basis. Walk-up passengers are rarely accommodated due to limited seating and pre-planned logistics. Always book in advance.

Do tour buses pick up from the Memphis airport?

Generally, no. Most tour companies do not offer airport pickups. Use Uber, Lyft, or a taxi to reach the designated downtown pickup point. Some private charter services may offer airport transfers—ask when booking.

Are tour buses wheelchair accessible?

Many are, but not all. Always confirm accessibility when booking. Some historic sites visited on tours may have stairs or narrow doorways, so discuss your needs with the company in advance.

How long do Memphis tour bus tours typically last?

Most last between 3 to 6 hours. Full-day tours can extend to 8 hours. Always check the itinerary before booking.

What if I’m late for my tour?

Most companies will wait no longer than 10–15 minutes past the scheduled departure. If you’re running late, call immediately. Some may offer a partial refund or credit for a future tour, but this is not guaranteed.

Can I bring food or drinks on the bus?

Yes, non-alcoholic beverages and snacks are usually allowed. Avoid strong-smelling foods. Most tours include water or light refreshments, but check your confirmation details.

Is tipping expected for tour guides?

Tipping is not mandatory but is widely appreciated. A tip of 15%–20% of the tour cost is customary if you found the guide knowledgeable and engaging.

Do tour bus companies operate year-round?

Yes. Most operate daily, though some reduce frequency during winter months. Always verify the schedule for your travel dates.

Are children allowed on tour buses?

Yes. Most tours welcome children, but some have age restrictions for content (e.g., Civil Rights tours may include graphic material). Check the tour description or contact the company.

What happens if it rains?

Tours typically run rain or shine. Buses are enclosed and climate-controlled. Some outdoor stops may be shortened, but the itinerary usually remains intact. Bring a light raincoat or umbrella if rain is forecasted.

Conclusion

Getting to the Memphis tour bus companies is not just about finding a location—it’s about aligning your travel goals with the right experience, preparing thoroughly, and engaging respectfully with the city’s culture. By following the steps outlined in this guide—from selecting a tour that matches your interests to arriving early at the correct pickup point—you transform a simple outing into a meaningful, memorable journey.

Memphis is a city that reveals its soul slowly, through music that echoes in alleyways, through stories whispered in historic halls, and through the warmth of its people. The tour bus is not merely transportation; it’s a vehicle for connection. Whether you’re drawn by the legacy of Elvis, the courage of civil rights pioneers, or the smoky aroma of slow-cooked ribs, the right tour can deepen your understanding and leave you with more than photos—you’ll carry home stories.

Don’t rush the process. Research. Plan. Confirm. Arrive early. Engage. And above all, listen. The city has been waiting to tell you its story. All you have to do is show up—and know exactly where to go.