How to Find Memphis Pyramid Hours

The Memphis Pyramid, an iconic landmark rising above the Mississippi River, is more than just a striking architectural feat—it’s a vibrant cultural hub hosting concerts, sports events, exhibitions, and immersive experiences. Whether you’re planning a family outing, a solo tour, or a special event visit, knowing the exact operating hours is essential to maximize your experience and avoid disappointment. Unlike standard museums or tourist attractions, the Memphis Pyramid’s schedule varies significantly based on season, special events, holidays, and venue usage. Finding accurate, up-to-date hours isn’t always straightforward, especially with conflicting information across third-party websites or outdated social media posts. This guide provides a comprehensive, step-by-step method to reliably determine the Memphis Pyramid’s current hours, ensuring you arrive at the right time with the right expectations.

Understanding how to find these hours isn’t just about convenience—it’s about efficiency, safety, and respect for the venue’s operational structure. Many visitors arrive only to find the building closed for private events, maintenance, or seasonal adjustments. Others miss prime viewing times or ticket availability windows because they relied on outdated sources. By mastering the most authoritative methods to verify hours, you eliminate guesswork and position yourself for a seamless, enjoyable visit. This guide will walk you through proven techniques, recommend trusted tools, highlight common pitfalls, and provide real-world examples so you can confidently plan your trip to one of Memphis’s most recognizable landmarks.

Step-by-Step Guide

Step 1: Visit the Official Website

The most reliable source for current operating hours is the official website of the Memphis Pyramid. Navigate to www.memphispyramid.com using a desktop browser or mobile device. Avoid clicking on links from search engine ads or third-party directories—these often redirect to outdated or affiliate pages.

Once on the homepage, look for a clearly labeled navigation menu. The “Hours” or “Visit Us” section is typically located in the top or side menu. If you don’t see it immediately, scroll to the footer—many official sites list essential information like hours, directions, and parking there. Click on the link to access the official schedule.

On the hours page, you’ll find a breakdown by day of the week, with specific open and close times. Pay close attention to any footnotes or asterisks indicating exceptions. For example, the Pyramid may operate on reduced hours on Sundays or close entirely on major holidays like Thanksgiving or Christmas Day. The site will also note if certain areas (such as the observation deck or retail shops) have different hours than the main atrium.

Bookmark this page for future reference. Official websites are updated within 24–48 hours of any schedule change, making them the most accurate single source of truth.

Step 2: Check the Official Social Media Channels

While the website is your primary source, official social media accounts serve as real-time confirmations and alerts. The Memphis Pyramid maintains verified profiles on Facebook, Instagram, and X (formerly Twitter). Search for “Memphis Pyramid” and ensure the account has a blue verification badge.

On Facebook, visit the official page and click “About.” Here, you’ll find a “Hours” section that auto-updates based on the website. However, the real value lies in the “Posts” tab. Look for pinned posts—these often announce temporary closures, extended hours for special events, or weather-related adjustments. For example, during major concerts or NBA G League games, the Pyramid may open as early as 10 a.m. instead of the usual 11 a.m.

On Instagram, follow the account and turn on post notifications. Stories are frequently used to broadcast last-minute changes. A simple swipe-up or “See More” in a story can reveal a 30-minute delay due to event setup. Instagram also features a “Highlights” section where archived updates—like holiday hours or summer schedules—are stored for easy access.

On X, search for @MemphisPyramid. The account often posts brief, timely updates. For instance, “Pyramid opens at 12pm today due to concert load-in. All other areas remain closed until 5pm.” These posts are ideal for visitors checking in the morning of their planned visit.

Always cross-reference social media updates with the official website. Social channels are supplemental—not standalone—sources.

Step 3: Use the Official Mobile App

The Memphis Pyramid has a dedicated mobile application available for both iOS and Android devices. Search for “Memphis Pyramid” in your device’s app store and download the official app. Avoid third-party apps with similar names—they may contain inaccurate data or ads.

Upon opening the app, you’ll be greeted with a dashboard that prominently displays today’s hours. The interface is intuitive: tap “Today” to see real-time status, or select a future date to view scheduled hours. The app syncs directly with the website’s backend, so changes are reflected instantly.

Additional features include push notifications for schedule changes, a calendar view showing upcoming events, and a “My Visit” planner that lets you set reminders. For example, if you plan to visit on a Saturday in July, the app will notify you three days in advance if the Pyramid will be open until midnight for a summer concert series.

The app also includes a live map of the facility, showing which entrances are open, where parking is available, and whether elevators or escalators are operational—information that complements your hour-checking process.

Step 4: Review Event Calendars and Booking Pages

The Memphis Pyramid is not a static attraction—it’s a multi-use venue. Events such as concerts, basketball games, conventions, and private rentals can alter public access hours. To understand how an event affects your visit, navigate to the “Events” section on the official website.

Click on any upcoming event listed. Each event page includes a detailed schedule: doors open time, start time, and expected closing time. If the event is ticketed, you’ll often see a note such as “Public access to the Pyramid atrium closes at 7 p.m. for event setup.” This is critical—if you’re planning to visit the observation deck at 6:30 p.m., you’ll need to adjust your plans.

For non-ticketed visitors, look for events marked “Free Public Access” or “Open to All.” These typically follow standard hours. However, if an event is labeled “Private Rental” or “Closed for Event,” the entire facility may be inaccessible to the public, regardless of the posted hours.

Use the calendar filter to view events for the week of your planned visit. If multiple events are scheduled, check whether they overlap with public hours or require full-day closures. For example, during the annual Memphis in May festival, the Pyramid may remain open later than usual but restrict access to certain floors during peak setup times.

Step 5: Verify with Local Tourism Authorities

If you’re still uncertain, consult the official Memphis tourism portal: www.visitmemphis.com. This site is maintained by the Memphis Convention & Visitors Bureau and aggregates verified information from all major attractions, including the Pyramid.

Search for “Memphis Pyramid” on the site. You’ll find a dedicated listing with hours, admission details, and a “Last Updated” timestamp. The bureau updates this information weekly and cross-checks with the Pyramid’s management team. It’s an excellent secondary source if the official site is temporarily down or undergoing maintenance.

Additionally, the site often includes curated visitor tips: “Best time to visit for photos: sunrise or sunset,” or “Avoid weekends after 3 p.m. if you’re not attending an event.” These insights, while not directly about hours, help you align your visit with optimal conditions.

Step 6: Call the Main Information Line (Non-Transactional)

If all digital sources are inconclusive—or if you prefer direct confirmation—call the Pyramid’s main information number. This is not a customer service line for tickets or complaints; it’s a dedicated phone line for general inquiries about hours and access.

The number is listed on the official website under “Contact Us.” When you call, listen carefully to the automated message—it often plays the current hours before offering menu options. If you reach a live operator, ask specifically: “What are today’s public access hours for the Pyramid atrium and observation deck?” Avoid vague questions like “Is it open?”—they often lead to ambiguous answers.

Call during business hours (9 a.m. to 5 p.m. CT, Monday–Friday) for the fastest response. Weekends and holidays may have reduced staffing, but the voicemail system is updated daily.

Step 7: Cross-Check with Trusted Third-Party Platforms

While official sources are ideal, platforms like Google Maps and Apple Maps can serve as useful backups—if used correctly. Search “Memphis Pyramid” on Google Maps. Look for the “Hours” section beneath the address. Note the date and time stamp next to the hours: “Updated 2 hours ago.” This indicates the data is current.

Compare this with the official website. If they match, you can proceed with confidence. If they differ, trust the official site. Google sometimes pulls data from third-party aggregators or user submissions, which can be outdated or incorrect.

Similarly, Apple Maps displays hours pulled from Apple’s own database. While generally reliable, it’s less frequently updated than Google. Use these platforms only to confirm, not to initiate, your planning.

Step 8: Plan for Seasonal and Holiday Variations

The Memphis Pyramid’s hours shift significantly with the seasons and holidays. In summer (June–August), extended hours are common due to increased tourism and outdoor events. The Pyramid may open at 9 a.m. and close at midnight. In winter (December–February), hours are typically 11 a.m. to 7 p.m., with earlier closures on weekdays.

Holiday schedules require special attention:

• Thanksgiving Day: Closed to the public
• Christmas Eve: Open until 4 p.m.
• Christmas Day: Closed
• New Year’s Eve: Open until 1 a.m. with special event access
• Memorial Day, Independence Day, Labor Day: Open 10 a.m. to 9 p.m.

Always check the official website’s “Holiday Schedule” page, which is published annually in November. This page lists every holiday adjustment for the upcoming year, allowing you to plan months in advance.

Best Practices

Always Plan Ahead, Never Assume

Never assume the Pyramid is open at standard hours because it was open last week. Events change daily. Even if you visited last month and the hours were 11 a.m. to 8 p.m., a concert scheduled for this Saturday could mean the building closes at 5 p.m. for setup. Treat every visit as a new planning session.

Set Digital Reminders

Use your smartphone’s calendar app to create reminders. One week before your visit, set a reminder to check the official website. The day before, set another to review the event calendar. The morning of your visit, check social media for last-minute alerts. This layered approach ensures you’re never caught off guard.

Download Offline Copies

Before leaving home, save the official hours page as a PDF or take screenshots of the current schedule. If you’re in an area with poor cellular reception near the riverfront, you’ll still have access to the information. This is especially important during summer months when crowds can overwhelm local networks.

Verify Multiple Sources

Never rely on a single source. Use at least two of the following: official website, official app, and official social media. If all three align, you can be 99% confident. If they conflict, prioritize the website, then the app, then social media.

Account for Travel Time

Memphis traffic, especially near the Pyramid during events, can be unpredictable. Allow at least 30–45 minutes of buffer time between your planned arrival and the facility’s opening. Parking can take 15–20 minutes during peak times, and security lines may add another 10–15 minutes. Plan to arrive 45 minutes before the stated opening time if you want to be among the first inside.

Understand What “Open” Means

“Open” doesn’t always mean “all areas accessible.” The main atrium may be open for walking and viewing, but the observation deck might be closed for maintenance. Retail shops and restaurants may operate on different schedules than the main building. Always check which areas you want to visit and confirm their individual hours.

Watch for Weather-Related Closures

Heavy rain, lightning, or high winds can lead to temporary closures of outdoor areas or observation decks. The Pyramid’s website and app will notify you if weather impacts access. If you’re visiting during storm season (March–August), check the forecast and the Pyramid’s status before leaving your hotel.

Use the “Last Updated” Timestamp

On every official page, look for a small line at the bottom: “Last updated: [Date] at [Time].” If the timestamp is older than 48 hours, proceed with caution. Contact the venue directly or wait until the next day to recheck. Outdated timestamps often mean the information hasn’t been reviewed since a major event.

Tools and Resources

Official Memphis Pyramid Website

www.memphispyramid.com – The primary source for hours, events, parking, and accessibility information. Updated daily.

Memphis Pyramid Mobile App

Available on iOS and Android. Features real-time updates, event calendars, live facility maps, and push notifications for schedule changes.

Visit Memphis Official Site

www.visitmemphis.com – Trusted tourism aggregator with verified attraction details and curated visitor guides.

Google Maps

Search “Memphis Pyramid” and check the “Hours” section. Look for the “Updated X hours ago” tag to confirm freshness.

Facebook and Instagram

Follow the official @MemphisPyramid accounts. Enable post notifications for real-time alerts. Check “Highlights” for archived holiday schedules.

X (Twitter)

Follow @MemphisPyramid for concise, timely updates on closures, delays, or extended hours.

Eventbrite and Ticketmaster

Search for events at the Memphis Pyramid. Event pages often list public access windows and closure times for setup. Useful for planning around concerts or sports games.

Weather.com and AccuWeather

Check local forecasts for Memphis. Severe weather can impact access to upper levels of the Pyramid, even if the building remains open.

Local Transit Apps (Memphis Area Transit Authority)

Use the MATA app to plan your route. Some bus lines have stops directly at the Pyramid. Schedule changes on public transit can affect your arrival time.

Real Examples

Example 1: Weekend Visit During a Concert

Sarah planned a Saturday visit to the Memphis Pyramid with her family. She checked the official website on Thursday and saw standard hours: 11 a.m. to 8 p.m. She assumed this would remain unchanged. On Friday evening, she checked the official Instagram account and saw a story: “Concert tonight! Pyramid opens at 10 a.m. but atrium closes at 5 p.m. for setup. Observation deck closed all day.”

Sarah adjusted her plans. She arrived at 10 a.m., explored the atrium until 4:30 p.m., then visited the adjacent Mississippi Riverfront park. She returned Sunday for the observation deck, which was open from 11 a.m. to 6 p.m. Her proactive check saved her from disappointment.

Example 2: Holiday Visit During Christmas

David wanted to take his children to the Pyramid on Christmas Eve. He found an old blog post claiming “open until midnight.” He arrived at 6 p.m. only to find the building closed. He then checked the official website, where he discovered the holiday schedule: “Christmas Eve: Open 9 a.m. to 4 p.m. All areas closed after 4 p.m.”

He learned his lesson: never rely on blogs or forums. He returned on December 26 and had a perfect visit. His children were thrilled to see the light displays inside the atrium.

Example 3: Summer Event with Extended Hours

During a July weekend, the Pyramid hosted “RiverFest,” a multi-day music and arts festival. The official website updated the hours to “Open 9 a.m. to midnight.” However, the event calendar noted that the observation deck closed at 10 p.m. for safety checks.

A visitor, Mark, read only the headline hours and arrived at 11 p.m. He was turned away from the deck. He later realized he should have clicked into the event details. He returned the next day at 8 p.m. and enjoyed the sunset view.

Example 4: Weather-Related Closure

On a rainy Tuesday in May, Lisa checked the website and saw normal hours. She drove 45 minutes to the Pyramid, only to find the observation deck closed due to high winds. The website had posted a notice at 7 a.m. that day: “Observation deck closed due to weather. Atrium remains open.”

Lisa still enjoyed the indoor exhibits and gift shop. She later learned to always check the “Current Conditions” banner on the homepage before traveling.

FAQs

What time does the Memphis Pyramid open on weekends?

On weekends, the Memphis Pyramid typically opens at 10 a.m. or 11 a.m., depending on the season and any scheduled events. Always verify using the official website or app, as special events may extend or alter these hours.

Is the Pyramid open on holidays?

Most major holidays (Thanksgiving, Christmas Day) result in full closures. Some holidays like Memorial Day or Independence Day feature extended hours. Check the official holiday schedule posted each November for the upcoming year.

Can I visit the observation deck at any time the Pyramid is open?

No. The observation deck has separate operating hours and may close for weather, maintenance, or private events. Always check its specific status on the official website or app.

Do I need a ticket to enter the Pyramid just to walk around?

Access to the main atrium is free and open to the public during operating hours. However, access to the observation deck, certain exhibits, or special events requires a ticket. Check the “Admission” section on the website for details.

What if the website says “closed” but I saw people entering?

This may mean the building is open for a private event or a ticketed experience only. Public access may be restricted even if the exterior appears active. Always assume “closed” means closed to the general public unless stated otherwise.

How often are hours updated?

Official sources update hours within 24–48 hours of any change. Social media may update within minutes for urgent changes. Third-party sites can lag by days or weeks.

Are the Pyramid’s hours the same in winter and summer?

No. Summer hours are typically longer (9 a.m. to midnight) due to tourism and outdoor events. Winter hours are shorter (11 a.m. to 7 p.m.) with earlier closures on weekdays.

Can I call to confirm hours on a holiday?

Yes. The official information line is staffed during business hours (9 a.m. to 5 p.m. CT) even on holidays. Outside those hours, the voicemail system plays the current schedule.

Does the Pyramid have different hours for different entrances?

Yes. The main entrance and the Riverfront entrance may open and close at different times depending on event logistics. Always check which entrance you plan to use.

What should I do if I arrive and the hours have changed?

If you arrive and find unexpected closures, check your phone for the official app or website. Many nearby attractions—like the National Civil Rights Museum or Beale Street—are open and worth visiting. Use the delay as an opportunity to explore the surrounding area.

Conclusion

Finding the Memphis Pyramid’s hours is not a one-time task—it’s an ongoing practice of verification, awareness, and adaptability. The Pyramid is a dynamic venue, not a static museum. Its schedule responds to concerts, weather, holidays, and city-wide events. Relying on outdated blogs, third-party listings, or assumptions will inevitably lead to frustration.

By following the steps outlined in this guide—prioritizing the official website, cross-referencing with the mobile app and verified social media, checking event calendars, and accounting for seasonal variations—you gain control over your visit. You transform from a passive tourist into an informed planner. You avoid wasted travel, missed opportunities, and disappointment.

The Memphis Pyramid stands as a symbol of resilience, culture, and innovation. To honor that legacy, approach your visit with the same diligence. Take five minutes before you leave your hotel to confirm the hours. Set a reminder. Download the app. Check the weather. These small actions ensure your experience is not just possible—but exceptional.

Now that you know how to find the Memphis Pyramid hours with precision and confidence, you’re ready to step inside one of America’s most unforgettable landmarks—not as a visitor, but as a prepared, knowledgeable explorer.