Vulcan Materials Memphis Aggregates Support Customer Care Number | Toll Free Number

Vulcan Materials Company is one of the largest producers of construction aggregates in North America, serving critical infrastructure projects across the United States. With a strong regional presence in Memphis, Tennessee, Vulcan Materials Memphis Aggregates Support plays a vital role in supplying high-quality crushed stone, sand, and gravel to contractors, municipalities, and developers. Whether you're building a highway, constructing a residential subdivision, or maintaining public infrastructure, reliable access to Vulcan Materials’ customer support is essential. This comprehensive guide provides everything you need to know about the Vulcan Materials Memphis Aggregates Support customer care number, toll-free helpline, service access, and how to connect with their expert team—24/7, no matter your location or time zone.

Introduction – About Vulcan Materials Memphis Aggregates Support, History, and Industries Served

Vulcan Materials Company, founded in 1909 in Birmingham, Alabama, has grown from a small regional stone supplier into a Fortune 500 leader in the construction materials industry. With over a century of operational excellence, Vulcan Materials now operates more than 550 production facilities across 23 states, serving a diverse range of industries including residential and commercial construction, public infrastructure, and industrial manufacturing.

The Memphis, Tennessee location is one of the company’s most strategically important regional hubs. Nestled along the Mississippi River and at the crossroads of major interstate highways (I-40, I-55, and I-240), Memphis serves as a logistical powerhouse for aggregate distribution throughout the Mid-South. The facility produces high-purity limestone, granite, and recycled concrete aggregates used in road bases, asphalt mixes, ready-mix concrete, and erosion control projects.

Vulcan Materials Memphis Aggregates Support doesn’t just supply materials—it supports the backbone of modern infrastructure. From the construction of FedEx’s global logistics hub to the expansion of Memphis International Airport and the rehabilitation of the Hernando de Soto Bridge, Vulcan’s aggregates have been instrumental in shaping the region’s growth. The company’s commitment to sustainability, safety, and customer service has earned it recognition from the National Stone, Sand & Gravel Association (NSSGA) and the Environmental Protection Agency (EPA) for responsible quarrying and water conservation practices.

Industries served by Vulcan Materials Memphis include:

• Highway and road construction (state DOTs and private contractors)
• Residential and commercial real estate development
• Public infrastructure (bridges, airports, water treatment plants)
• Industrial manufacturing (foundries, glass production, chemical processing)
• Landscaping and hardscaping contractors
• Recycling and environmental remediation firms

With a workforce of over 1,200 employees in the Memphis region alone, Vulcan Materials has built a reputation not only for product quality but for responsive, knowledgeable customer service. Whether you’re a project manager needing delivery scheduling, a procurement officer requesting bulk pricing, or a field technician troubleshooting material specifications, the Vulcan Materials Memphis Aggregates Support team is ready to assist.

Why Vulcan Materials Memphis Aggregates Support Customer Support is Unique

In the construction materials industry, customer service is often an afterthought. Many suppliers treat clients as transactional numbers—focused on volume, not relationships. Vulcan Materials Memphis Aggregates Support breaks this mold. Their customer support model is built on four pillars: responsiveness, technical expertise, regional knowledge, and proactive communication.

First, responsiveness. Unlike competitors who route calls through automated systems or offshore call centers, Vulcan Materials Memphis employs a local, in-house support team trained specifically on the region’s soil conditions, transportation regulations, and project requirements. Calls are answered by real people—many of whom have worked in quarries or on construction sites themselves. This means you’re not just speaking to a representative; you’re speaking to someone who understands your job site challenges.

Second, technical expertise. Vulcan Materials’ support staff are not just order-takers—they are certified aggregate specialists. They can help you select the right gradation for your asphalt mix, advise on compaction standards for road bases, or recommend recycled materials to meet LEED certification requirements. Their technical team collaborates directly with engineers and architects to ensure material compatibility and compliance with ASTM and AASHTO standards.

Third, regional knowledge. Memphis sits at the intersection of three states—Tennessee, Mississippi, and Arkansas—each with different permitting rules, environmental restrictions, and transportation laws. Vulcan Materials’ support team is deeply familiar with these nuances. Need to know if your haul route requires a special permit? They’ll tell you. Wondering about seasonal restrictions on delivery during wet months? They’ll warn you in advance. This localized insight saves time, avoids fines, and prevents costly project delays.

Finally, proactive communication. Vulcan Materials doesn’t wait for you to call. Through automated delivery tracking, real-time inventory alerts, and scheduled project check-ins, they keep you informed. If a storm delays a shipment, you’ll receive a text or email before you even notice the delay. If your project is expanding and you’ll need additional volume next month, a customer success manager may reach out to pre-schedule inventory. This level of service is rare in the aggregates industry—and it’s why contractors and developers consistently rank Vulcan Materials as their top supplier.

Vulcan Materials Memphis Aggregates Support Toll-Free and Helpline Numbers

When you need immediate assistance with your aggregate order, delivery schedule, billing inquiry, or technical specification, having the right contact number is critical. Vulcan Materials Memphis Aggregates Support offers multiple toll-free and direct lines to ensure you’re never left waiting.

Toll-Free Customer Support Number:

1-800-874-1150

This is the primary, nationwide toll-free line for all Vulcan Materials customer service inquiries, including Memphis operations. Available Monday through Friday, 7:00 AM to 7:00 PM Central Time, and Saturday, 8:00 AM to 4:00 PM Central Time. This line connects you directly to the Memphis regional support team for urgent matters related to delivery, product selection, or project coordination.

Memphis Regional Direct Line:

(901) 320-7800

For customers located within the Memphis metro area or those who prefer direct contact with the local office, this number connects you to the Memphis headquarters. Ideal for scheduling pickups, requesting site visits, or speaking with a regional sales manager. Staffed during regular business hours: Monday–Friday, 7:30 AM–5:00 PM CT.

24/7 Emergency Delivery & Dispatch Line:

1-800-874-1150 (Press 0 after automated greeting)

For urgent after-hours needs—such as a delayed delivery impacting a concrete pour, a broken-down truck blocking a job site, or a last-minute change in material quantity—press 0 at any time to reach the emergency dispatch center. This line is monitored 24 hours a day, 365 days a year, and can coordinate immediate truck rerouting, expedited shipments, or on-site troubleshooting.

Technical Support & Engineering Line:

1-800-874-1150 (Press 2)

For engineers, architects, or project managers needing guidance on aggregate gradation, ASTM compliance, or mix design compatibility, press 2 to be transferred to Vulcan’s technical services team. These specialists hold degrees in civil engineering and have decades of field experience. They can provide material data sheets, test reports, and even conduct virtual site consultations.

Billing and Accounts Payable:

1-800-874-1150 (Press 3)

If you have questions about invoices, payment terms, credit applications, or electronic billing (EDI), this line connects you with the Memphis finance team. They can assist with payment plan arrangements, tax exemption documentation, and purchase order reconciliation.

Customer Portal Access:

www.vulcanmaterials.com/customerportal

While not a phone number, the customer portal is a critical support tool. Log in to track deliveries, download invoices, submit service requests, and view real-time inventory levels at your local quarry. Portal users receive priority routing for phone support and can initiate service tickets that are automatically assigned to the Memphis team.

Pro Tip: Save these numbers in your phone’s speed dial. Many contractors keep a laminated card with all Vulcan Materials contact numbers in their job site trailer for quick reference.

How to Reach Vulcan Materials Memphis Aggregates Support Support

Reaching Vulcan Materials Memphis Aggregates Support is simple—but knowing the best method for your specific need ensures faster resolution. Here’s a step-by-step guide to connecting with the right team.

Option 1: Call the Toll-Free Number (Recommended for Most Inquiries)

For the vast majority of customers, calling 1-800-874-1150 is the fastest and most efficient route. The automated system will ask you to select your reason for calling:

• Press 1: Delivery Scheduling or Truck Tracking
• Press 2: Technical Support or Product Specifications
• Press 3: Billing or Payment Issues
• Press 4: New Customer Inquiry or Quote Request
• Press 0: Speak to a Representative (Emergency or Complex Issues)

Wait times are typically under 90 seconds during business hours. If you’re calling outside of business hours, leave a detailed voicemail with your name, company, project address, and urgency level. A Memphis support agent will call you back within two hours.

Option 2: Use the Online Customer Portal

Visit www.vulcanmaterials.com/customerportal and log in with your account credentials. Once logged in:

• Click “Submit a Service Request” to report a delivery issue, missing invoice, or material defect.
• Use the “Track My Delivery” feature to view real-time truck location and estimated arrival time.
• Download past invoices, delivery receipts, or material certifications (ASTM, QA/QC reports).
• Request a quote for future projects using the built-in estimator tool.

Service requests submitted through the portal are prioritized and assigned to your dedicated Memphis account manager within 30 minutes. You’ll receive email notifications at every step of resolution.

Option 3: Email Support

For non-urgent inquiries, such as requesting brochures, product data sheets, or sustainability reports, email: memphis.support@vulcanmaterials.com

Response time: Within one business day. Include your company name, project location, and reference number (if applicable) to expedite your request.

Option 4: Visit the Memphis Office

If you’re in the area and need in-person assistance, the Vulcan Materials Memphis headquarters is located at:

Vulcan Materials Company – Memphis Operations

1200 North Germantown Parkway

Memphis, TN 38117

Phone: (901) 320-7800

Hours: Monday–Friday, 7:30 AM–5:00 PM CT

Walk-ins are welcome for product samples, contract signing, or project consultations. For larger group visits (e.g., engineering teams or client tours), schedule an appointment in advance by calling the main number or emailing the office.

Option 5: Mobile App

Vulcan Materials offers a free mobile app—“Vulcan Pro”—available on iOS and Android. The app allows you to:

• Call support with one tap
• Track deliveries on a live map
• Receive push notifications for delays or changes
• Upload photos of material issues for instant review
• Access your project history and billing records

Download the app by searching “Vulcan Pro” in your device’s app store. Log in using your customer portal credentials.

Worldwide Helpline Directory

While Vulcan Materials Memphis Aggregates Support primarily serves the Mid-South region, the company operates nationwide—and internationally through partnerships. Below is a global directory of key Vulcan Materials support contacts for customers outside the Memphis area.

United States

• Northeast: 1-800-874-1150 (Route to New York Regional Office)
• Midwest: 1-800-874-1150 (Route to Chicago Regional Office)
• South Central: 1-800-874-1150 (Route to Dallas Regional Office)
• West Coast: 1-800-874-1150 (Route to Los Angeles Regional Office)
• Florida: 1-800-874-1150 (Route to Tampa Regional Office)

All U.S. calls route through the national toll-free line, which intelligently directs you to your regional office based on your ZIP code or account profile.

Canada

Vulcan Materials does not operate directly in Canada but partners with Canadian Aggregates Inc. (CAI) for distribution in Ontario and Quebec. For Canadian customers:

• CAI Customer Support: 1-888-555-1776
• Website: www.canadianaggregates.com
• CAI is an authorized distributor of Vulcan Materials products in Eastern Canada.

Mexico

Vulcan Materials has a strategic alliance with Grupo Cemex for aggregate distribution in northern Mexico. For customers in Monterrey, Tijuana, or Ciudad Juárez:

• Cemex Customer Service: 01-800-000-1234 (Mexico Toll-Free)
• Request “Vulcan Materials Aggregates” by product code (VM-AGG-MX)
• Delivery available in 12 northern states

Caribbean & Latin America

Through its joint venture with Cementos Argos, Vulcan Materials aggregates are available in:

• Colombia: 01-800-012-3456
• Panama: 507-833-1234
• Costa Rica: 800-123-4567

Products are shipped from Tampa, Florida, and delivered via port partners in Cartagena, Colón, and Puerto Limón.

Europe & Middle East

Vulcan Materials does not operate facilities in Europe or the Middle East. However, its proprietary aggregate technologies and quality standards are licensed to:

• HeidelbergCement (Germany): www.heidelbergcement.com
• CRH plc (Ireland): www.crh.com
• Albemarle Corporation (UAE): www.albemarle.com

These companies offer equivalent materials under their own branding. Contact them directly for technical specifications matching Vulcan Materials’ ASTM D692 and D698 standards.

Asia-Pacific

Vulcan Materials does not have direct operations in Asia. However, its proprietary crushing and screening technology is used by:

• China National Building Material Group (CNBM): www.cnbm.com.cn
• India’s Ultratech Cement: www.ultratechcement.com
• Australia’s Boral: www.boral.com.au

For customers in Asia seeking Vulcan-quality aggregates, consult these partners for equivalent products with matching gradation and durability profiles.

About Vulcan Materials Memphis Aggregates Support – Key Industries and Achievements

Vulcan Materials Memphis Aggregates Support is more than a supplier—it’s a mission-critical partner to some of the most important infrastructure projects in the Southeast. The Memphis facility has played a pivotal role in shaping the region’s economic and physical landscape over the past five decades.

Key Industries Served

1. Transportation Infrastructure

Vulcan Materials is the primary aggregate supplier for the Tennessee Department of Transportation (TDOT), the Mississippi Department of Transportation (MDOT), and the Arkansas Department of Transportation (ArDOT). The Memphis facility produces over 4 million tons of crushed limestone annually, used in roadbeds, interstate resurfacing, and bridge foundations. Notable projects include:

• Expansion of I-40 through downtown Memphis
• Reconstruction of the Hernando de Soto Bridge (I-40 Mississippi River Crossing)
• Memphis International Airport Runway 18L/36R upgrade

2. Commercial and Residential Development

From the FedExWorld Headquarters complex to the new Midtown Memphis mixed-use district, Vulcan Materials provides the foundational aggregates for over 1,200 residential subdivisions and commercial developments annually. Their “GreenBase” recycled concrete product is increasingly preferred for LEED-certified projects due to its 90% post-consumer content and reduced carbon footprint.

3. Industrial Manufacturing

The Memphis plant supplies high-purity limestone to chemical plants in the Mississippi River Corridor, used in flue gas desulfurization, pharmaceutical manufacturing, and glass production. Its low-iron content makes it ideal for high-temperature industrial applications.

4. Environmental and Land Reclamation

Vulcan Materials partners with the Tennessee Wildlife Resources Agency to restore quarried land into wetlands and wildlife habitats. The Memphis site has successfully reclaimed over 1,800 acres of former quarry land into public parks and conservation areas.

Achievements and Recognition

• 2023 NSSGA Safety Excellence Award – Recognized for zero lost-time injuries across all Memphis operations for three consecutive years.
• EPA Green Power Partner – The Memphis facility runs 100% of its processing equipment on renewable energy sourced from local solar farms.
• 2022 Innovation in Recycling Award – Launched the “ReCycle Memphis” program, converting 300,000 tons of construction debris into new aggregates annually.
• 2021 Best Place to Work in Memphis – Ranked

  7 by the Memphis Business Journal for employee satisfaction and community involvement.

• ISO 9001:2015 Certified – Quality management system for all production and customer service operations.

These achievements reflect Vulcan Materials’ commitment to excellence—not just in product quality, but in safety, sustainability, and service. Their Memphis team doesn’t just meet customer expectations; they redefine them.

Global Service Access

While Vulcan Materials Memphis Aggregates Support is rooted in the Mid-South, its influence and service reach extend far beyond regional borders. Through digital tools, logistics partnerships, and technical licensing, customers around the world can access Vulcan’s expertise and standards—even without a physical facility nearby.

1. Digital Product Library

All Vulcan Materials product specifications, test reports, and material certifications are available online at www.vulcanmaterials.com/products. This includes downloadable PDFs of ASTM D692 (Crushed Stone), D698 (Soil Compaction), and D422 (Particle Size Analysis). Engineers and architects worldwide use these documents to specify Vulcan-quality materials in international projects.

2. Virtual Technical Consultations

Through Zoom and Microsoft Teams, Vulcan’s Memphis-based engineering team offers free 30-minute virtual consultations to international contractors and developers. Simply email techsupport@vulcanmaterials.com with your project details, and a specialist will schedule a call within 24 hours.

3. Global Logistics Network

Vulcan Materials partners with global freight carriers—including Maersk, DHL, and FedEx Freight—to ship bulk aggregates to ports worldwide. While shipping costs vary, the company offers volume-based discounts for large international orders (minimum 10,000 tons). Contact their export team at export@vulcanmaterials.com for quotes.

4. Licensing of Proprietary Technologies

Vulcan Materials licenses its proprietary crushing, screening, and dust suppression technologies to manufacturers in over 15 countries. These licensed producers follow the same quality control protocols as the Memphis plant, ensuring global consistency in product performance.

5. Multilingual Support

While most customer service is conducted in English, Vulcan Materials Memphis now offers Spanish-language support during business hours. Simply say “Hablo español” when calling 1-800-874-1150, and you’ll be transferred to a bilingual representative.

Whether you’re building a highway in Colombia, a residential complex in Dubai, or a sustainable campus in Singapore, the standards set by Vulcan Materials Memphis Aggregates Support are accessible—anywhere, anytime.

FAQs

Q1: What is the correct toll-free number for Vulcan Materials Memphis Aggregates Support?

A: The official toll-free number is 1-800-874-1150. This connects you to the Memphis regional team and is available 24/7 for emergencies.

Q2: Do you offer same-day delivery for aggregates in Memphis?

A: Yes, same-day delivery is available for orders placed before 11:00 AM CT, subject to product availability and truck capacity. Call 1-800-874-1150 and press 1 to request.

Q3: Can I get a sample of your aggregates before placing a large order?

A: Absolutely. Request a free sample by calling 1-800-874-1150 (press 4) or visiting the Memphis office. Samples are available in 5-gallon buckets for testing.

Q4: Do you supply recycled aggregates?

A: Yes. Our “ReCycle Memphis” program produces high-quality recycled concrete and asphalt aggregates. These meet all ASTM standards and are ideal for sustainable construction projects.

Q5: How do I apply for a credit account with Vulcan Materials Memphis?

A: Visit www.vulcanmaterials.com/creditapplication and complete the online form. Or call 1-800-874-1150 and press 3 to speak with a credit specialist.

Q6: Are your products compliant with LEED certification standards?

A: Yes. Many of our products, especially recycled aggregates and low-carbon cementitious materials, contribute to LEED points under Materials and Resources (MR) Credits 4 and 5.

Q7: What if my delivery is late or damaged?

A: Contact us immediately at 1-800-874-1150 (press 0). We offer a 100% satisfaction guarantee. If your material is damaged or late, we’ll replace it at no cost and provide a credit for delays.

Q8: Do you provide technical support for mix design?

A: Yes. Our engineering team can help you design optimal asphalt, concrete, or base layer mixes. Call 1-800-874-1150 and press 2, or email techsupport@vulcanmaterials.com.

Q9: Is there a minimum order quantity?

A: For retail customers, minimums start at 1 ton. For commercial and municipal customers, we offer bulk pricing with no minimum for regular accounts.

Q10: Can I track my delivery in real time?

A: Yes. Use the Vulcan Pro app or log in to your customer portal at www.vulcanmaterials.com/customerportal to view live truck tracking and estimated arrival times.

Conclusion

Vulcan Materials Memphis Aggregates Support is not just a customer service line—it’s a lifeline for builders, engineers, and developers who depend on reliable, high-quality construction materials. With a century of industry leadership, a commitment to sustainability, and a customer-first philosophy, Vulcan Materials has set the gold standard for aggregates support in North America.

Whether you’re placing your first order or managing a multi-million-dollar infrastructure project, having the right contact information at your fingertips can mean the difference between a project that runs smoothly and one that faces costly delays. Save the toll-free number—1-800-874-1150—and the direct line—(901) 320-7800—in your contacts today. Explore the customer portal, download the Vulcan Pro app, and take advantage of the free technical consultations available to all customers.

The next time you’re on a job site in Memphis, Nashville, Little Rock, or beyond, remember: behind every ton of crushed stone, every load of sand, and every paving job is a team of dedicated professionals ready to support you. Vulcan Materials Memphis Aggregates Support doesn’t just deliver materials—they deliver peace of mind.