How to Visit the Memphis Zoo

The Memphis Zoo is one of the most cherished family destinations in the southeastern United States, home to over 3,500 animals representing more than 500 species. Nestled in the heart of Memphis, Tennessee, this accredited zoo by the Association of Zoos and Aquariums (AZA) offers immersive exhibits, conservation education, and unforgettable wildlife encounters. Whether you’re a local resident planning a weekend outing or a traveler exploring the cultural landmarks of the Mid-South, knowing how to visit the Memphis Zoo effectively can transform a simple trip into a seamless, enriching experience. Understanding the logistics—from ticketing and parking to timing and exhibit navigation—ensures you maximize your time, avoid common pitfalls, and fully appreciate the zoo’s unique offerings. This guide provides a comprehensive, step-by-step roadmap to help you plan, prepare, and enjoy your visit with confidence and ease.

Step-by-Step Guide

Step 1: Plan Your Visit Date and Time

Before making any travel arrangements, determine the best date and time for your visit. The Memphis Zoo operates seasonally, with extended hours during peak seasons such as spring, summer, and holidays. Typically, the zoo is open daily from 9:00 a.m. to 5:00 p.m., though hours may vary slightly during winter months or special events. Check the official website for the most current schedule before you go.

Avoid visiting on weekends during school breaks or major holidays if you prefer smaller crowds. Weekdays—especially Tuesday through Thursday—are generally the least crowded, allowing for more relaxed viewing and shorter lines at popular exhibits like the Giant Pandas or African Savanna. Arriving early, ideally within the first hour of opening, gives you the advantage of cooler temperatures and animals that are most active in the morning.

Step 2: Purchase Tickets in Advance

Purchasing tickets ahead of time is not just convenient—it’s often more economical. The Memphis Zoo offers discounted online pricing compared to walk-up rates at the gate. Visit the official Memphis Zoo website and navigate to the “Tickets & Passes” section. You’ll find options for single-day admission, annual memberships, and special bundles such as combo tickets with the adjacent Memphis Botanic Garden.

When purchasing, select the correct ticket type: adult, child (ages 3–12), senior (65+), or military (with valid ID). Children under 2 enter free. If you’re planning multiple visits throughout the year, consider an annual pass. These passes often include perks like free parking, discounts on food and merchandise, and access to members-only events.

After completing your purchase, you’ll receive a digital ticket via email. Save this to your mobile device or print a copy. Most visitors find the mobile ticket option the most efficient, as it eliminates the need to wait in ticket lines upon arrival.

Step 3: Choose Your Transportation and Parking

The Memphis Zoo is located at 3750 Central Avenue, Memphis, TN 38111. It is easily accessible by car, and parking is free for all visitors. There are three main parking lots: the Main Lot (closest to the entrance), the East Lot, and the West Lot. During peak times, the Main Lot fills up quickly, so consider arriving early or using the East or West Lots and walking the short distance to the entrance.

If you’re using a rideshare service like Uber or Lyft, drop-off and pick-up are designated near the main entrance. For public transit users, the MATA bus system offers route 15, which stops within walking distance of the zoo’s east entrance. Check MATA’s website for real-time schedules and route updates.

For visitors with mobility needs, accessible parking is available near the main entrance, and complimentary wheelchairs and electric scooters can be rented on a first-come, first-served basis at the Guest Services kiosk near the ticket booths.

Step 4: Prepare for Your Visit

What you bring can significantly impact your comfort and enjoyment. Pack the following essentials:

• Weather-appropriate clothing: Memphis experiences hot, humid summers and mild winters. Wear breathable fabrics, a hat, and sunscreen. Bring a light jacket or raincoat during spring and fall when sudden showers are common.
• Reusable water bottles: The zoo has multiple water refill stations throughout the grounds. Bringing your own bottle helps you stay hydrated and reduces plastic waste.
• Snacks: While the zoo offers a variety of dining options, bringing non-perishable snacks like granola bars or fruit can save money and time, especially with young children.
• Stroller or baby carrier: The zoo spans over 125 acres. A stroller is highly recommended for families with small children, even if they’re not toddlers. Many paths are paved, but some trails are uneven.
• Camera or smartphone: Wildlife photography opportunities abound. Bring a zoom lens if you have one, particularly for distant exhibits like the African lions or the Asian elephants.
• Identification and payment methods: Bring your photo ID for any discounts (military, senior, etc.) and a credit/debit card for last-minute purchases. Some vendors may not accept cash.

Step 5: Navigate the Zoo Layout

The Memphis Zoo is divided into seven distinct geographic regions, each designed to replicate the natural habitats of its animals. Upon entry, pick up a free printed map at the Guest Services kiosk or download the official Memphis Zoo app for real-time navigation. The app includes exhibit locations, show times, restrooms, dining spots, and interactive features like “Find the Animals” scavenger hunts.

Here’s a recommended route to optimize your time:

1. African Savanna: Start here. This expansive 11-acre exhibit features giraffes, zebras, rhinos, and African lions. The elevated walkway offers panoramic views and is especially popular for photo opportunities.
2. Asian Highlands: Head next to see snow leopards, red pandas, and Malayan tigers. The misty, mountainous terrain mimics the Himalayan foothills and is one of the most immersive exhibits in the zoo.
3. North America: Explore the American black bear habitat, river otters, and the American bison. The walking trail here is shaded and ideal for a mid-morning break.
4. Amphibian & Reptile Building: A climate-controlled indoor exhibit perfect for hot or rainy days. Highlights include the Gila monster, king cobra, and poison dart frogs.
5. Primate Forest: Home to orangutans, gorillas, and gibbons. Watch feeding times and keeper talks for deeper insight into primate behavior.
6. Children’s Zoo: Designed for younger visitors, this area includes petting areas, splash pads, and interactive play zones. Ideal for families with toddlers.
7. Panda Passage: Don’t miss the giant pandas—only a handful of zoos in the U.S. house these endangered animals. Visit during feeding time (typically 10:30 a.m. and 3:30 p.m.) for the best viewing.

Plan to spend at least 4–6 hours to see everything comfortably. If you’re short on time, prioritize the Panda Passage, African Savanna, and Asian Highlands, as these are the zoo’s most unique and popular exhibits.

Step 6: Attend Animal Encounters and Keeper Talks

One of the most valuable aspects of visiting the Memphis Zoo is learning directly from the professionals who care for the animals. Daily keeper talks and animal encounters are included with admission and provide fascinating insights into animal behavior, conservation efforts, and daily routines.

Check the daily schedule posted at the entrance or via the zoo app. Popular talks include:

• Giraffe Feeding: Held at 11:00 a.m. and 2:00 p.m. in African Savanna. Visitors can purchase a feeding ticket to hand-feed a giraffe (additional fee applies).
• Sea Lion Show: Takes place at 12:30 p.m. and 3:00 p.m. in the Marine Mammal Pavilion. This high-energy performance showcases intelligence and agility.
• Primate Enrichment: Usually at 1:00 p.m. in Primate Forest. Keepers demonstrate how they stimulate natural behaviors through puzzles and food rewards.

These sessions are often standing-room-only, so arrive 10–15 minutes early to secure a good spot. They’re educational for all ages and often spark curiosity in children about wildlife biology and conservation.

Step 7: Dine and Rest Strategically

The zoo offers a range of dining options, from quick snacks to full meals. Popular choices include:

• Wild Eats Café: Located near the main entrance, serving burgers, sandwiches, salads, and ice cream.
• Panda Café: Near the Giant Pandas, offering Asian-inspired dishes like noodle bowls and bento boxes.
• Snack Carts: Strategically placed throughout the zoo for ice cream, popcorn, lemonade, and bottled drinks.

Consider bringing a picnic blanket and enjoying your own food in designated picnic areas near the Children’s Zoo or the lake behind the African Savanna. These quiet spots are perfect for recharging between exhibits.

Restrooms are located near major exhibits and dining areas. Most are ADA-compliant and include changing tables. Plan your bathroom breaks around exhibit transitions to avoid backtracking.

Step 8: Shop and Take Home Memories

The zoo’s gift shops offer a wide selection of souvenirs, including plush animals, educational books, apparel, and locally made crafts. The main gift shop is located just outside the exit near the parking lot. Shopping here supports the zoo’s conservation and education programs.

Look for exclusive items tied to resident animals—such as panda-themed merchandise or lion cub memorabilia. Many items are only available in-store, so if you’re looking for a specific souvenir, don’t wait until the end of the day.

Step 9: Leave with Purpose

Before exiting, take a moment to reflect on what you’ve seen and learned. The Memphis Zoo is more than an entertainment venue—it’s an active participant in global species conservation. Consider making a donation at the kiosk near the exit or signing up for their newsletter to stay updated on adoption programs, volunteer opportunities, and upcoming events.

Leave the grounds clean. Use the recycling bins provided throughout the zoo. Your small actions help maintain the zoo’s commitment to sustainability.

Best Practices

Arrive Early, Stay Longer

Animals are most active during the early morning hours. By arriving at opening, you’ll see them feeding, exploring, and engaging with their environment before they settle into midday naps. Additionally, lines at popular exhibits and restrooms are shortest early in the day.

Use the Official App

The Memphis Zoo app (available for iOS and Android) is a game-changer. It provides live exhibit wait times, interactive maps, real-time show schedules, and even augmented reality features that bring animal facts to life. Download it before you arrive and enable location services for the best experience.

Wear Comfortable Shoes

The zoo covers over 125 acres of walking paths, hills, and bridges. Even with a stroller or scooter, you’ll log several miles. Wear supportive, broken-in footwear—no flip-flops or new sneakers.

Stay Hydrated and Protected from the Sun

Memphis summers are notoriously hot and humid. Even on cloudy days, UV exposure is high. Apply broad-spectrum SPF 30+ sunscreen every two hours. Carry a misting fan or cooling towel if you’re sensitive to heat.

Respect Animal Welfare

Never tap on glass, throw objects, or make loud noises near animal enclosures. These actions can cause stress and disrupt natural behaviors. Observe quietly and use binoculars for closer views.

Engage with Staff and Volunteers

Zookeepers, educators, and volunteers are passionate about their work. Ask questions during talks or at exhibit signage. Their insights often reveal fascinating details not found in brochures.

Plan for All Ages

If you’re visiting with children, toddlers, or seniors, tailor your route accordingly. The Children’s Zoo and splash pad are ideal for young kids. For seniors or those with limited mobility, focus on the main loop near the entrance, which includes the Panda Passage, African Savanna, and Amphibian & Reptile Building—all accessible via paved pathways.

Check for Special Events

The zoo hosts seasonal events like “Zoo Lights” in winter, “Boo at the Zoo” in October, and “Zoo Camp” during summer breaks. These events may require separate tickets or alter regular hours. Always verify the event calendar before planning your visit.

Consider a Membership

If you live within a 100-mile radius, an annual membership pays for itself in just two visits. Members receive unlimited entry, free parking, discounts on food and merchandise, and early access to ticketed events. It’s a smart investment for families or frequent visitors.

Tools and Resources

Official Memphis Zoo Website

The primary resource for planning your visit is memphiszoo.org. Here you’ll find:

• Real-time ticket pricing and online purchase
• Daily schedule of animal encounters and shows
• Interactive map and downloadable PDF maps
• Accessibility information and service animal guidelines
• Conservation initiatives and educational programs

Memphis Zoo Mobile App

Available on Apple App Store and Google Play, the official app includes:

• Live exhibit wait times
• Push notifications for show reminders
• Augmented reality animal facts
• Scavenger hunt games for kids
• Location-based navigation with turn-by-turn directions

Google Maps and Street View

Use Google Maps to preview the zoo’s layout, parking locations, and nearby landmarks. The Street View feature lets you virtually walk the main paths before arriving, helping you mentally prepare for the terrain.

Weather Forecast Tools

Check the National Weather Service or AccuWeather for Memphis-specific forecasts. Rain or extreme heat can impact animal activity and outdoor comfort. Plan indoor exhibits accordingly.

Local Transportation Apps

For public transit users, the MATA mobile app provides real-time bus tracking and route planning. Rideshare apps like Uber and Lyft show estimated wait times and drop-off zones.

Conservation and Education Platforms

Explore the zoo’s conservation partners like the Giant Panda Conservation Program and the African Elephant Conservation Fund. Their websites offer deeper context on the species you’ll see, making your visit more meaningful.

Travel Blogs and YouTube Channels

Search for “Memphis Zoo review” or “Memphis Zoo vlog” on YouTube. Real visitor experiences often highlight hidden gems, like the best photo spots near the giraffe walkway or the quietest bench in the Asian Highlands.

Local Tourism Sites

Visit the Memphis Tourism website or the Tennessee Tourism Board for bundled deals. Sometimes, the zoo is included in city passes that also cover the National Civil Rights Museum or Graceland.

Real Examples

Example 1: The Smith Family – Weekend Visit with Two Young Children

The Smiths, a family of four from Jackson, Tennessee, planned a Saturday visit to the Memphis Zoo with their 4-year-old and 7-year-old. They purchased tickets online two weeks in advance and downloaded the zoo app. They arrived at 8:45 a.m., parked in the East Lot, and headed straight to the Children’s Zoo to let the kids burn off energy.

They attended the 10:30 a.m. panda feeding, then enjoyed a picnic lunch under the shade trees near the lake. The 7-year-old participated in the “Zoo Explorer” scavenger hunt via the app, earning a small prize at the gift shop. They skipped the Sea Lion Show to avoid crowds and instead spent extra time in the Primate Forest, where the keepers gave an impromptu talk about gorilla communication.

By 3:30 p.m., they were tired but satisfied. They made one final stop at the gift shop and bought a plush panda for each child. The family returned home with memories, photos, and a renewed interest in wildlife conservation.

Example 2: The Carter Group – College Students on a Budget

Four college students from the University of Memphis wanted to enjoy a weekend outing without spending much. They researched and found that students with valid IDs received a 15% discount on tickets. They pooled their money to buy one annual pass, which they shared among themselves.

They took the MATA bus to the zoo, arriving at 10:00 a.m. They brought their own sandwiches and water bottles. They focused on the free exhibits: the African Savanna, Amphibian & Reptile Building, and North America. They skipped the paid giraffe feeding but still enjoyed the keeper talk.

They used the app to find the quietest photo spots and took a group selfie with the elephants as the backdrop. By 4:00 p.m., they had seen everything they wanted and left with a $10 souvenir keychain from the gift shop. Their total cost: under $15 per person.

Example 3: The Hendersons – Senior Couple with Mobility Needs

Mr. and Mrs. Henderson, both in their late 60s, visited the zoo for the first time. They requested wheelchair rental in advance through the zoo’s website and arrived at 10:00 a.m. They used the app’s accessibility map to plan a route that avoided steep hills and uneven terrain.

They spent their morning in the Panda Passage and Amphibian & Reptile Building, both climate-controlled and fully accessible. They enjoyed a coffee and pastry at the Panda Café and took a break on a shaded bench near the lake. The keeper at the reptile exhibit gave them a personal tour, explaining the evolutionary adaptations of snakes.

They left at 2:00 p.m., well before the afternoon heat. Mrs. Henderson said it was “the most peaceful and educational day we’ve had in years.” They later joined the zoo’s newsletter and now receive updates on senior-focused events like “Quiet Mornings,” designed for visitors with sensory sensitivities.

FAQs

Do I need to reserve a time slot for my visit?

No, time slots are not required for general admission. However, certain special events or animal encounters (like giraffe feeding) may require separate reservations. Always check the event calendar on the zoo’s website.

Is the Memphis Zoo wheelchair accessible?

Yes. All major exhibits, restrooms, dining areas, and parking lots are ADA-compliant. Wheelchairs and electric scooters are available for rent at the Guest Services kiosk. The zoo also offers sensory-friendly maps and quiet zones for visitors with autism or sensory sensitivities.

Can I bring my dog to the Memphis Zoo?

No, pets are not permitted inside the zoo grounds, except for certified service animals. Service animals must remain on a leash and under control at all times. Emotional support animals are not considered service animals under federal guidelines and are not allowed.

Are strollers allowed?

Yes. Strollers are encouraged, especially for families with young children. The zoo provides stroller parking near exhibit entrances and dining areas. Double strollers are allowed but may have difficulty navigating some narrow paths.

Can I bring my own food and drinks?

Yes. You may bring non-alcoholic beverages and snacks in a small cooler or backpack. Glass containers and alcohol are prohibited. Picnic areas are available near the Children’s Zoo and the lake.

What happens if it rains?

The zoo remains open during light rain. Many exhibits, including the Amphibian & Reptile Building and the Primate Forest, are indoors or covered. Bring a raincoat or umbrella. In the case of severe weather (lightning or flooding), the zoo may temporarily close certain outdoor areas for safety.

How long does it take to see the entire zoo?

Most visitors spend 4–6 hours exploring the entire zoo at a comfortable pace. If you’re in a hurry, you can see the highlights in 2–3 hours, but you’ll miss many educational opportunities and quieter exhibits.

Are there any free admission days?

The Memphis Zoo does not offer regular free admission days. However, members and donors receive complimentary access. Occasionally, the zoo partners with community organizations for discounted or free entry during special outreach events—check their website or local news for announcements.

Can I buy tickets at the gate?

Yes, tickets are available at the ticket booths near the main entrance. However, prices are higher than online rates, and lines can be long during peak seasons. Online purchase is strongly recommended.

Is the zoo open on holidays?

Yes. The Memphis Zoo is open on most holidays, including Memorial Day, Fourth of July, and Labor Day. Hours may be extended or adjusted, so always check the website before visiting on a holiday.

Conclusion

Visiting the Memphis Zoo is more than a day out—it’s an opportunity to connect with the natural world, support global conservation, and create lasting memories with family and friends. By following this guide, you’ve equipped yourself with the knowledge to navigate the zoo efficiently, engage meaningfully with its exhibits, and contribute positively to its mission. Whether you’re marveling at the grace of a giraffe, learning how pandas help sustain biodiversity, or simply enjoying a quiet moment under the trees, your visit makes a difference.

Every ticket purchased, every photo taken, and every question asked helps fund the zoo’s efforts to protect endangered species and educate future generations. As you leave the gates, remember: wildlife doesn’t just live here—it thrives because of thoughtful visitors like you. Plan your next trip, consider becoming a member, and keep exploring the wonders of the animal kingdom. The Memphis Zoo awaits.